Docklands999 1 Posted September 30, 2020 Share Posted September 30, 2020 Hi I have been using evernote for years and certainly know the password to decrypt text. Today I went to insert the passphrase and get .. the passphrase you have entered is incorrect. Please re-enter the correct passphrase. Any help would be most appreciated. Link to comment
Level 5* gazumped 12,062 Posted September 30, 2020 Level 5* Share Posted September 30, 2020 Hi. Sadly, https://help.evernote.com/hc/en-us/articles/209005547 Quote How to encrypt text in a note You can encrypt text using Evernote for Mac and Evernote for Windows Desktop. Open a note and highlight the text you wish to encrypt Right-click or control-click the highlighted text and select "Encrypt Selected Text" Enter a passphrase into the form. You will need to enter this passphrase whenever you attempt to decrypt this text.Do not forget this passphrase because Evernote does not store this information anywhere. Once you have set the passphrase and confirm, the text will be encrypted Link to comment
Docklands999 1 Posted October 1, 2020 Author Share Posted October 1, 2020 Thanks for the reply, does it mean I can never get it back? It appears to be a bug as I have never changed my passphrase since initially set. Will evernote can restore a working version, like back to where it worked before? 1 Link to comment
Level 5* gazumped 12,062 Posted October 1, 2020 Level 5* Share Posted October 1, 2020 You could try checking the same note via Evernote.com in a browser - maybe the local PC version was corrupted somehow. It might be worth subscribing (even if only for for a month) to see whether Evernote Support can in some way assist. You may be able to restore a backup from a previous version of the note if your system takes regular backups... I can only offer you random suggestions really. I've never had or heard of an issue with the text encryption process, and I don't know whether it there's any way back into a note if it's not recognising the password. Link to comment
Level 5* DTLow 5,744 Posted October 1, 2020 Level 5* Share Posted October 1, 2020 1 hour ago, Docklands999 said: does it mean I can never get it back? It appears to be a bug as I have never changed my passphrase since initially set. Will evernote can restore a working version, like back to where it worked before? How about restoring an earlier version from backups I have personal backups, and Evernote has a Note History Backup More info at https://help.evernote.com/hc/en-us/articles/208313858-How-to-use-note-history-to-view-older-versions-of-a-note Access is a paid feature, but you can subscribe for a single month Link to comment
R2G2 0 Posted January 3, 2021 Share Posted January 3, 2021 Did anyone come up with a solution, or at least an explanation, for this? I have had the same problem - I've been using Evernote for years, have never changed my encryption password and suddenly it won't recognise it, either on the desktop version, nor on the web version. Link to comment
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