D.Attri 1 Posted September 27, 2020 Share Posted September 27, 2020 This issue was first noticed over 3 years ago on my account. I was a upgraded user for 2 more years after first notice. I tried to get help on several occasions. Could not even get through to support on 2 occasions, and no one in forum had answers. I gave up and quit using my expensive paid software. Now this broken feature keeps me from using what is otherwise a fantastic service. Over the years this issue duplicates itself on any device or browser I have used. Edge, chrome, opera .. ect.. It is not a browser setting unless *chromium* based. I don't have a non chrome based browser. I've sent the link to others whom get the same result. The following screenshots. 1 - getting shared link - total note count 2 - scroll bar placement and note count 3. - scroll moved down - notes disappear 4. - same result when changing view Link to comment
0 Level 5 PinkElephant 8,923 Posted September 27, 2020 Level 5 Share Posted September 27, 2020 Do you use the classical or the new web client ? If you are on the new one, select the classical version instead. The new one is known to have occasionally issues. Link to comment
0 D.Attri 1 Posted September 27, 2020 Author Share Posted September 27, 2020 Windows client. For the heck of it .. I just checked my web version, and it is on the new edition now. I switched it. Same output. It is the view of shared url that is problematic. Link to comment
0 Level 5 PinkElephant 8,923 Posted September 27, 2020 Level 5 Share Posted September 27, 2020 And the share is still active ? This means you could contact the person who shared it with you, get the share removed and shared again ? Sometimes this helps to refresh a share. Link to comment
0 D.Attri 1 Posted September 27, 2020 Author Share Posted September 27, 2020 It is MY shares that do not work. Link to comment
0 Christophe 0 Posted July 11, 2021 Share Posted July 11, 2021 Bumping this up - shared notebooks (one that I shared just now from the Legacy MacOS app) are unusable due to scrolling bug Link to comment
0 Level 5 PinkElephant 8,923 Posted July 12, 2021 Level 5 Share Posted July 12, 2021 You can’t bump anything here, the forum is user to user. To bump anything, issue a support ticket. Link to comment
Idea
D.Attri 1
This issue was first noticed over 3 years ago on my account.
I was a upgraded user for 2 more years after first notice.
I tried to get help on several occasions. Could not even get through to support on 2 occasions, and no one in forum had answers.
I gave up and quit using my expensive paid software.
Now this broken feature keeps me from using what is otherwise a fantastic service.
Over the years this issue duplicates itself on any device or browser I have used. Edge, chrome, opera .. ect..
It is not a browser setting unless *chromium* based. I don't have a non chrome based browser.
I've sent the link to others whom get the same result.
The following screenshots.
1 - getting shared link - total note count
2 - scroll bar placement and note count
3. - scroll moved down - notes disappear
4. - same result when changing view
Link to comment
6 replies to this idea
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