markkrassner 0 Posted August 14, 2020 Share Posted August 14, 2020 I have having an issue with notes not appearing on the app on my PC. I have all of my notes through their web portal and through my iOS app. For the app on my PC, some of the notes that are on web and iOS are missing. I've updated the app and then deleted the app, shut down my computer, and reinstalled it. Nothing has worked. Curious to hear if this happened to anyone, and if yes, what is the solution? Thank you! Link to comment
Level 5 PinkElephant 8,710 Posted August 14, 2020 Level 5 Share Posted August 14, 2020 When you do a normal uninstall, part of the EN system will stay on your PC. So maybe your problem survived the intended purging. Have you forced a sync between server and local client yet ? I think in Windows (I am mostly on a Mac) you need to press down and hold the <alt/opt> key (or ctrl) before klicking on the sync wheel. Depending on how man notes you have, and the speed of your internet connection it may take a while to execute. Link to comment
Level 5* CalS 5,307 Posted August 15, 2020 Level 5* Share Posted August 15, 2020 22 hours ago, markkrassner said: I have having an issue with notes not appearing on the app on my PC. I have all of my notes through their web portal and through my iOS app. For the app on my PC, some of the notes that are on web and iOS are missing. I've updated the app and then deleted the app, shut down my computer, and reinstalled it. Nothing has worked. Curious to hear if this happened to anyone, and if yes, what is the solution? Thank you! If you know which notes add a temporary tag to them on the web then go to your PC and sync and then search for the temporary tag. Let us know how it goes. 1 Link to comment
skgAZ 2 Posted August 16, 2020 Share Posted August 16, 2020 I've got that but partly reversed. Works on android* and web, but not pc app. *synced successfully until Friday when I installed the Android beta Link to comment
Level 5* CalS 5,307 Posted August 16, 2020 Level 5* Share Posted August 16, 2020 1 hour ago, skgAZ said: I've got that but partly reversed. Works on android* and web, but not pc app. *synced successfully until Friday when I installed the Android beta Same fix try, temp tag on the web, got to PC, sync and search for the temp tag. 1 Link to comment
markkrassner 0 Posted August 17, 2020 Author Share Posted August 17, 2020 On 8/15/2020 at 3:06 PM, CalS said: If you know which notes add a temporary tag to them on the web then go to your PC and sync and then search for the temporary tag. Let us know how it goes. Thank you, I will try this and let you know. Link to comment
markkrassner 0 Posted August 17, 2020 Author Share Posted August 17, 2020 On 8/14/2020 at 7:42 PM, PinkElephant said: When you do a normal uninstall, part of the EN system will stay on your PC. So maybe your problem survived the intended purging. Have you forced a sync between server and local client yet ? I think in Windows (I am mostly on a Mac) you need to press down and hold the <alt/opt> key (or ctrl) before klicking on the sync wheel. Depending on how man notes you have, and the speed of your internet connection it may take a while to execute. This is great. Will try it out. Thank you! Link to comment
markkrassner 0 Posted August 17, 2020 Author Share Posted August 17, 2020 On 8/14/2020 at 7:42 PM, PinkElephant said: When you do a normal uninstall, part of the EN system will stay on your PC. So maybe your problem survived the intended purging. Have you forced a sync between server and local client yet ? I think in Windows (I am mostly on a Mac) you need to press down and hold the <alt/opt> key (or ctrl) before klicking on the sync wheel. Depending on how man notes you have, and the speed of your internet connection it may take a while to execute. What do you mean by local client? Link to comment
Level 5 PinkElephant 8,710 Posted August 17, 2020 Level 5 Share Posted August 17, 2020 The desktop apps of EN have their own database. This is the local client. The master data base is on the EN server. When you force a sync, both databases will be compared, anything missing downloaded. The normal sync just touches notes that were added or modified. Link to comment
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