abdu 50 Posted January 20, 2020 Share Posted January 20, 2020 When pasting a link to Google Docs, the hyperlink gets converted to a Google Drive link. There's no option to switch this option which some don't like. Ctrl-Z converts it back to a link. Thank God. The Google Drive box has a "Connect to see more" link which open another Window on top of Evernote. The Window open slowly. It's blank and the close button is outside of my screen. I am totally blocked from using Evernote and I have to kill the app. A totally buggy and annoying feature feature. 1 Link to comment
Fabio Ribeiro 0 Posted January 20, 2020 Share Posted January 20, 2020 I had the same behavior. Are you using 2 displays ? Seems that the window is tring to set the correct dimension. Link to comment
Level 5* gazumped 12,066 Posted January 20, 2020 Level 5* Share Posted January 20, 2020 Hi. According to Evernote's subscription level comparison chart, Basic accounts don't get the Link Google Files option. Not sure where the 'connect to see more' option comes in, unless it's an offer to upgrade the account... 🙁 Link to comment
abdu 50 Posted January 20, 2020 Author Share Posted January 20, 2020 I am Basic and I get it. This is what it looks like. Link to comment
Level 5* gazumped 12,066 Posted January 21, 2020 Level 5* Share Posted January 21, 2020 20 hours ago, abdu said: I am Basic and I get it. This is what it looks like. Hmmn. I'm on a Windows machine today, so I hopped into a basic account to try this out - and I can confirm that clicking the blue link, or using the 3-dots menu starts a blank white window that expands to fill two monitors (!). I seem to remember there being a 'logging in with Google' bug flying around a little while ago and this seems related. I'll report it* (using my Premium account) and see what the Support team say.. Before I clicked (tried both the blue link and the 3-dots menu) - this is one corner of a big screen. Excuse the moire patterns. Afterward... Clicking the green elephant - you can just see it in the second picture at top left - allows me to close the window. * Rather than confuse everyone about the two accounts I'll just flag this post for the admins and ask them to report the bug - the details are all here anyway. 1 Link to comment
abdu 50 Posted January 21, 2020 Author Share Posted January 21, 2020 4 hours ago, gazumped said: Hmmn. I'm on a Windows machine today, so I hopped into a basic account to try this out - and I can confirm that clicking the blue link, or using the 3-dots menu starts a blank white window that expands to fill two monitors (!). I seem to remember there being a 'logging in with Google' bug flying around a little while ago and this seems related. I'll report it* (using my Premium account) and see what the Support team say.. Before I clicked (tried both the blue link and the 3-dots menu) - this is one corner of a big screen. Excuse the moire patterns. Afterward... Clicking the green elephant - you can just see it in the second picture at top left - allows me to close the window. * Rather than confuse everyone about the two accounts I'll just flag this post for the admins and ask them to report the bug - the details are all here anyway. I am using two monitors and there's no way I can find to get out of this blocking top window. Anyways, I don't need this Google Drive thing so I just hit ctrl-z after pasting the link and it reverts to a hyperlink. Link to comment
Level 5 Shane D. 1,826 Posted January 22, 2020 Level 5 Share Posted January 22, 2020 @abdu Thank you for bringing this to our attention, and @gazumped, thank you for tagging me in! I've looped in our teams to look into the issue, and I'll follow-up with you once I have more information. Let me know if you have any other questions in the meantime! 2 Link to comment
Guest Posted January 23, 2020 Share Posted January 23, 2020 This is related to the Google Authentication issues. We are final stages of releasing a fix. Please stay tuned. 😃 Areas affected: logging in using Google (Sign-In and Create New User) attaching files from Google Drive clicking links to Google Drive contacts lists in Share Note and Work Chat Recipients and other places using contacts. Link to comment
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