JustSomeUser 0 Posted August 20, 2019 Share Posted August 20, 2019 I purchased the premium evernote subscription and used it for a year and let the service expire. I hadn't returned to the program for a while but recently wanted to find some important notes. They do not appear in my notes in the basic service. Would any notes made during the year of premium also be available to me after it is expired? Or would they be unavailable if the file size is too large? Link to post
Administrator Shane D. 1,189 Posted August 22, 2019 Administrator Share Posted August 22, 2019 @JustSomeUser Any notes that you successfully uploaded to the Evernote service when you were Premium, should still be accessible even if you now have a Basic subscription. If you are not seeing them when logging in now, it is very likely that you may be accessing a separate Evernote Account. Is it possible that you used a different email address for the 'Premium' account? If yes, I suggest trying those email addresses to login. Link to post
Level 5 PinkElephant 1,356 Posted August 22, 2019 Level 5 Share Posted August 22, 2019 ... or, if you access through the web client, go back to the „classic view“. The new version is known for sometimes not showing all existing notes. Link to post
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