How to Unlink Credit Card

[clare_bear13 0]

Hello,

I just bought a premium membership and I'm very happy with it, but I want to unlink my credit card from Evernote. 

 

Should I just get a support ticket to do this?

 

Thanks!

[DTLow 5,736]

1 hour ago, clare_bear13 said:

I just bought a premium membership and I'm very happy with it, but I want to unlink my credit card from Evernote. 

You signed up for automatic renewal with your credit card

You can change this using the subscription page in your account settings.  
Changing to the Basic account will take effect when your current subscription expires; your credit card is "unlinked"

[Shane D. 1,818]

Hi there!

As this is more of a how-to question as opposed to an actual billing question, we'll be glad to help!

To cancel the automatic renewal of your Evernote subscription, follow these steps:

 1. Navigate to your Evernote Account Settings for your Evernote Account (https://www.evernote.com/Settings.action) and view the Account Summary
  2. Next to Account Level select Manage Subscription
  3. From the options shown, select Free
  4. Scroll to the bottom of the page and click Downgrade to Basic
  5. Select a reason for canceling the subscription
  6. Click the Cancel subscription button

Your subscription won’t change until your current billing cycle ends.

Once your subscription runs out your account will automatically be converted to Basic. None of your data will be lost, and all of your content will still be accessible.

If you encounter any other issues with this, you'll want to open a support ticket.

Hope this helps!