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Delay sending Scannable emails


Dietz

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I am consistently having a several hour delay receiving my scans via email.  I have uninstalled and reinstalled both apps evernote and scannable apps and keep having the same problem and this has been happening for months.  It's not a very useful app if it's going to have this long of a delay in receiving.

Here is the Activity Log if it helps:

Client Version: 998 ((null))
Hardware/OS Version: iPhone/iOS (11.1.1)

2017/11/22 13:53:05:468  Evernote Scannable 2.2 (998)
2017/11/22 13:53:05:468  Device: iPhone (iPhone8,2), iOS 11.1.1
2017/11/22 13:53:05:519  No crash checkpoint.
2017/11/22 13:53:05:526  Bundle ID com.evernote.Scannable
2017/11/22 13:53:05:529  Error retrieving archived session data from NSUserDefaults
2017/11/22 13:53:05:529  Error retrieving archived session data from NSUserDefaults
2017/11/22 13:53:05:529  Error retrieving archived session data from NSUserDefaults
2017/11/22 13:53:05:530  Error retrieving archived session data from NSUserDefaults
2017/11/22 13:53:05:723  unable to enable background fetch (background scanning unavailable)
2017/11/22 13:53:05:723  background fetch = NO
2017/11/22 13:53:05:736  [EMP] Database is ready.
2017/11/22 13:53:05:736  [EMP] Creating OperationQueue "Processing" with 1 threads
2017/11/22 13:53:05:737  [EMP] Creating OperationQueue "Notification" with 1 threads
2017/11/22 13:53:05:737  [EMP] Using parsers:
2017/11/22 13:53:05:737  [EMP]  com.evernote.emp.PageCam: 1
2017/11/22 13:53:05:809  refreshScannerList
2017/11/22 13:53:05:854  Added capture layer (null)
2017/11/22 13:53:05:860  Reachability Flag Status: -R ------- networkStatusForFlags
2017/11/22 13:53:05:880  [UXPuppetmaster] Object: <JS>. Generating outputs for app version: 2.2
2017/11/22 13:53:05:891  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'WelcomeFLE' ###
2017/11/22 13:53:05:893  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'InstallEvernote' ###
2017/11/22 13:53:05:894  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'CollectExperience' ###
2017/11/22 13:53:05:895  [UXPuppetmaster] Object: <JS>. Generating outputs for app version: 2.2
2017/11/22 13:53:05:895  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'WelcomeFLE' ###
2017/11/22 13:53:05:895  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'InstallEvernote' ###
2017/11/22 13:53:05:896  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'CollectExperience' ###
2017/11/22 13:53:05:896  [UXPuppetmaster] Object: <ENUXPuppetmaster: 0x1c410d920>. Evaluated script at path: /var/mobile/Containers/Data/Application/44D4D945-28C2-46CA-B7ED-5F08B9A11B0F/Library/Puppetmaster/puppetmaster/UXPuppetmaster.remote.js, version scannable.13
2017/11/22 13:53:05:900  [UXPuppetmaster] Object: <JS>. Generating outputs for app version: 2.2
2017/11/22 13:53:05:901  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'WelcomeFLE' ###
2017/11/22 13:53:05:901  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'InstallEvernote' ###
2017/11/22 13:53:05:901  [UXPuppetmaster] Object: <JS>. ### Applying rule set 'CollectExperience' ###
2017/11/22 13:53:05:901  [UXPuppetmaster] Object: <ENUXPuppetmaster: 0x1c410d920>. Evaluated script at path:
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  • Level 5*

Hi.  Most of the functionality of Scannable is allegedly ported to the main Evernote app - have you tried using the camera / scanner function there to save notes directly?  I can see that if you're "syncing" notes from one mobile app to an internet server by email,  there's a few possibilities for delays...

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  • Level 5*
On 2017-11-22 at 1:50 PM, Dietz said:

I am consistently having a several hour delay receiving my scans via email. 

I usually use the direct interface to Evernote, but I just tried the send feature.

The picture was taken, and I was transferred to my mail app for sending.  The scan was sent immediately.

Could the issue be with your mail app?

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