Unable to drag PDFs into EN

[mtott 0]

Suddenly I am unable to drag PDFs into EN. I get the error message: "The file xxxx could not be imported" "It may be damaged or use a file format Evernote doesn't recognize".

I have tried to drag PDFs that I have previously successfully dragged into EN and get the same message. I also did a reinstall of the latest version and same problem.

I am a Premium member and I was away for a couple of weeks so maybe there was a major update? I also notice my Notebooks are different color.

[gazumped 11,667]

There were several updates in early September,  the latest (AFAIK) being

I don't recall any of the comments in that or previous release notes mentioning PDF issues.  It is possible to attach files to notes in other ways than drag n drop - have you tried attaching from the note toolbar,  or sending by email (if you're a paying customer)?

[DTLow 5,736]

On 2017-09-17 at 11:42 AM, mtott said:

Suddenly I am unable to drag PDFs into EN.

I'm not seeing the problem on my Mac; I can drag pdfs in and out of Evernote

I'd suggest you open a contact Support and open a ticket    Contact Evernote Support 

[gazumped 11,667]

...Oh,  and don't forget to restart your device - power off and then on again...  sometimes it does work!

[PHILLAVP 0]

Hi All,

 

Had this issue as well, Turns out I didn't have a default inbox folder set. Once I set this it fixed the issue:)

Evernote - Preferences - General