wookash 0 Posted April 19, 2017 Share Posted April 19, 2017 Im a premium subscriber and I have posted 2 tickets about not recieving password resets to my email. (first one nearly two weeks ago) Email is verified. Im accessing my account via Google Sign on, but I cannot reset my password. This is really poor service. No replies at all. Link to comment
Ellen G 60 Posted April 20, 2017 Share Posted April 20, 2017 Hi there @wookash It looks like I responded to your support requests on Saturday. I will resend my response. Please check for an email from me shortly. It may help to double check your spam folder if you did not receive my response, just in case. If you still do not get my message, send me a direct message here with another email address I can reach you with. Thanks! Link to comment
wookash 0 Posted May 18, 2017 Author Share Posted May 18, 2017 Ellen, Thanks, but unfortunately Im not getting emails from evernote to this account. I searched ALL folders. I received your above reply and that is it. I need to have my password reset, but I am not getting any emails wookash@Hotmail.com from evernote. Thanks, LK Link to comment
Ellen G 60 Posted May 20, 2017 Share Posted May 20, 2017 On 5/18/2017 at 2:12 PM, wookash said: Ellen, Thanks, but unfortunately Im not getting emails from evernote to this account. I searched ALL folders. I received your above reply and that is it. I need to have my password reset, but I am not getting any emails wookash@Hotmail.com from evernote. Thanks, LK Thanks for letting me know. I've replied to your private message to have you provide another email address so I can be sure my messages reach you. Please reply there so I can help out as soon as possible! Link to comment
wookash 0 Posted June 1, 2017 Author Share Posted June 1, 2017 Im getting messages from YOU, but Im not getting email messages from evernote password reset. Thanks, LK Link to comment
acebreezy 2 Posted June 8, 2017 Share Posted June 8, 2017 can someone please me. I cannot find where to post submit a ticket? Link to comment
wookash 0 Posted June 13, 2017 Author Share Posted June 13, 2017 Ellen, I still have not recieved a password reset. Anyway you can please help. Thanks, LK Link to comment
Level 5* DTLow 5,736 Posted June 13, 2017 Level 5* Share Posted June 13, 2017 On 2017-06-08 at 7:16 AM, acebreezy said: can someone please me. I cannot find where to post submit a ticket? As posted at the top of the page, all user's can Reach out to Evernote support on Twitter @EvernoteHelps There's enhanced support for paid accounts at Contact Evernote Support Link to comment
wookash 0 Posted June 13, 2017 Author Share Posted June 13, 2017 I cannot sign into my account which is required for paid support and the GOOGLE sign in is not responding. Can you please send me a reset password to my account. Thank you. Link to comment
Ellen G 60 Posted June 16, 2017 Share Posted June 16, 2017 On 6/13/2017 at 4:34 PM, wookash said: I cannot sign into my account which is required for paid support and the GOOGLE sign in is not responding. Can you please send me a reset password to my account. Thank you. Hi again, please reply back to my private message from the forum with another email address to reach you since our responses are not arriving to the one you've provided previously. Thank you! Link to comment
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