tesslt 0 Posted February 25, 2017 Share Posted February 25, 2017 I'm being denied access to my desktop Evernote as apparently Evernote thinks I have more than 2 devices connected. I did at one point, but not anymore - I purposely removed Evernote from my phone and tablet to avoid this problem. How can I prove this to them so I can use my desktop app? Thanks! Link to comment
Level 5* DTLow 5,743 Posted February 25, 2017 Level 5* Share Posted February 25, 2017 9 minutes ago, tesslt said: Evernote thinks I have more than 2 devices connected. I did at one point, but not anymore Go to your account settings and revoke access for the devices you don't need simultaneous access To be safe, you should make sure you sync and log out of the devices first For example, Evernote's been trying to track my devices and has 5 on my list Link to comment
tesslt 0 Posted February 25, 2017 Author Share Posted February 25, 2017 8 minutes ago, DTLow said: Go to your account settings and revoke access for the devices you don't need simultaneous access To be safe, you should make sure you sync and log out of the devices first For example, Evernote's been trying to track my devices and has 5 on my list Thanks so much! I wish these instructions were included with the denial message. I really appreciate your help Link to comment
Level 5* EdH 1,670 Posted February 25, 2017 Level 5* Share Posted February 25, 2017 1 hour ago, DTLow said: Go to your account settings Which are on the website at www.evernote.com. Link to comment
Level 5* EdH 1,670 Posted February 25, 2017 Level 5* Share Posted February 25, 2017 1 hour ago, tesslt said: Thanks so much! I wish these instructions were included with the denial message. Yup. There should be a link to click on to help you resolve this type of thing. Link to comment
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