LostPreviousNotes 2 Posted November 13, 2014 Share Posted November 13, 2014 I downloaded today's update and lost ALL of my previous notes. Is there anyway that I can get them back? Please help! Link to comment
lldonovan 9 Posted November 14, 2014 Share Posted November 14, 2014 I have asked before about getting my notes which have disappeared restored. Replies from the help(less) desk are useless. I can't afford to lose client notes. Link to comment
M1kemyers 48 Posted November 14, 2014 Share Posted November 14, 2014 if people are losing notes with an evernote product...i am concerned for evernote to say the least "remember everything" Link to comment
Josh Taylor 12 Posted November 14, 2014 Share Posted November 14, 2014 Do you have any notes at all in your account? If so, can you try scrolling in the ones you have to see if your "missing" notes are actually just all a part of one large note?Also, if you are logged in to Evernote and syncing, you can pull down on the notebook icon at the top of the note list to see any other Evernote notebooks that have Penultimate notes in them. Additionally, you can search in Evernote for your Penultimate notes. I hope that helps. If not, let us know here and file a support ticket. We will do our best to get back any notes you've written. Link to comment
escalera.p.i. 0 Posted November 15, 2014 Share Posted November 15, 2014 Same problem here. Updated penultimate and 1.5 years worth of work notes are missing..I cannot lose these notes! Anyone have a solution yet? Link to comment
koeselitz 10 Posted November 16, 2014 Share Posted November 16, 2014 Josh: that doesn't help at all. Many people had notes in Penultimate that were not synced to Evernote. Why were they all deleted in the new update? It seems as though the developers assumed that everyone was syncing to Evernote regularly when that was clearly not the case. Link to comment
Nadya De Angelis 24 Posted November 16, 2014 Share Posted November 16, 2014 Even if people usually synchronize their notes, there are moments when they don't (e.g. while travelling). It seems that Evernote employees do not use Evernote at all. Otherwise I can't explain why they do such cruel things to their customers, like this Penultimate update that deleted lots of note. I really would like to get an answer from Josh Taylor personally: how would it feel if you spend 17 hours in the air trying to work and making notes, only to find out that they all disappear because somebody decided that the app you were using needs an update? Link to comment
svd 0 Posted November 21, 2014 Share Posted November 21, 2014 I had this same problem. I downloaded the penultimate update, then instead of 3 notebooks with various notes, suddenly I only had 3 notes. It turns out that now what were many notes, are just one huge note. So to see my "missing" notes all I had to do was scroll using 2 fingers on my iPad. Try that, it worked for me. I could see all my old drawings. I was freaking out because it's many hours of work, but I've got them now. I hope this helps y'all. Link to comment
Ponch21 0 Posted November 24, 2014 Share Posted November 24, 2014 How do you file a support ticket? My notes all disappeared in the update. They are nowhere to be found! HELP!!! Link to comment
Kathy Cresswell 0 Posted December 5, 2014 Share Posted December 5, 2014 I am having the same issue. notes are just disappearing since the upgrade. Link to comment
Kathy Cresswell 0 Posted December 5, 2014 Share Posted December 5, 2014 I see a Title of a note, I can search for a key word and as soon as I click on the note/title it's gone. Link to comment
rtuin 0 Posted December 17, 2014 Share Posted December 17, 2014 I see a Title of a note, I can search for a key word and as soon as I click on the note/title it's gone.I have the same thing a couple of times now (mac client) since 6.0. Restarting the entire machine helps, but it is very annoying and counter productive Link to comment
Coemgenus 0 Posted March 23, 2015 Share Posted March 23, 2015 last night did an update on my ipad, now all my folders are intact but they are empty, 2 years of notes have vanished. I have read the other blogs but there does not seem to be an answer. Anyone have any suggestions?Thanks Coemgenus Link to comment
Coemgenus 0 Posted March 23, 2015 Share Posted March 23, 2015 Fixed, found a suggestion that worked. Removed app and reloaded. All my notes appeared. Link to comment
leila_srezai 0 Posted June 29, 2016 Share Posted June 29, 2016 Just after updating Evernote to version 6.7.1 on my Mac, one of my notes (or probably more) is missing. I've already tried these: 1) finding it on Evernote Web => no success! 2) de-instialling and re-installing the Evernote on my Mac (OS X El Captain) => no success! 3) Trying to locate the note on the Evernote I have on a Windows 7 machine I have (Evernote version 4.6.3.8096) => no success! Please help! Evernote_453575_2016-06-29.txt Link to comment
leila_srezai 0 Posted June 30, 2016 Share Posted June 30, 2016 Just after updating Evernote to version 6.7.1 on my Mac, one of my notes (or probably more) is missing. I've already tried these: 1) finding it on Evernote Web => no success! 2) de-instialling and re-installing the Evernote on my Mac (OS X El Captain) => no success! 3) Trying to locate the note on the Evernote I have on a Windows 7 machine I have (Evernote version 4.6.3.8096) => no success! Please help! Evernote_453575_2016-06-29.txt Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.