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Forum Digest: September '20 ×

Josh Taylor

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  1. Josh Taylor
    Do you have any notes at all in your account? If so, can you try scrolling in the ones you have to see if your "missing" notes are actually just all a part of one large note? Also, if you are logged in to Evernote and syncing, you can pull down on the notebook icon at the top of the note list to see any other Evernote notebooks that have Penultimate notes in them. Additionally, you can search in Evernote for your Penultimate notes. I hope that helps. If not, let us know here and file a support ticket. We will do our best to get back any notes you've written.
  2. Josh Taylor
    Jeff, I'm glad it's working now. Thanks for the feedback. That's a very weird behavior indeed. We will take a look to see if we can reproduce the issue.
  3. Josh Taylor
    Jeff -You can now use any Evernote notebook you'd like. Notes and notebooks now work exactly like they do in Evernote. Inside Penultimate you have notes with multiple pages. All of those are by default in one Evernote notebook called "Penultimate" - exactly like before. -You can long press on an image and resize it using two fingers. Hope that helps.
  4. Josh Taylor
    Is your stylus connected? Make sure it is turned on and that the stylus icon is illuminated and has a bluetooth icon in it. Also, changing the wrist position in the stylus menu often helps.
  5. Josh Taylor
    I also seem to have lost all my old notes after the upgrade and being forced to sign in. Is there any way to get these back?? Your notes are likely still there. All of your pages are now in one continuously scrolling note. All of those notes now are found in an Evernote notebook. If you have notes in other Evernote notebooks you can access them by tapping or pulling down on the notebook icon above the notebook name in the top of the note list. So I'd try scrolling down in notes you can see or browsing those Evernote notebooks for notes that may appear to be lost. I hope that makes sense and I'm sorry for any confusion.
  6. Josh Taylor
    Tony, are you still experiencing the issue of the writing being much slower and glitchier? Seems like there may be an issue with that when you first sync. If so it naturally goes away. Have you seen any improvement? Thanks for your feedback. We will take this into account and I hope upcoming releases address some of your issues.
  7. Josh Taylor
    Tony, are you still seeing poor performance when writing? And is your Jot Script connected? It should have blue rings and a bluetooth icon on the stylus icon if it is. It's rare but sometimes the pen isn't very responsive when syncing for the first time. I'm wondering if that was your case. Thanks for the feedback.
  8. Josh Taylor
    Tony, are you still seeing poor performance when writing? And is your Jot Script connected? It should have blue rings and a bluetooth icon on the stylus icon if it is. It's rare but sometimes the pen isn't very responsive when syncing for the first time. I'm wondering if that was your case. Thanks for the feedback.
  9. Josh Taylor
    Yes. We did betas.
  10. Josh Taylor
    We are working on some significant improvements for zoom in the next release. Are you unable to reposition the zoom box? You should be able to tap anywhere outside the zoomed area to navigate. If that's not the case let us know. Otherwise, I'm hopeful that coming improvements will meet your needs.
  11. Josh Taylor
    We are actively working on many of the issues noted here. No additional pressure needed
  12. Josh Taylor
    Reinstalling older versions is not recommended. Your notes will not be lost from Evernote if they are fully synced in 6.0. However, some may not be accessible because previous versions did not support access to multiple Evernote notebooks and some new features.
  13. Josh Taylor
    Bjorn, I just wanted to check to make sure your stylus is connected. In the writing view when the menu is expanded, the stylus icon should be highlighted blue. When you tap it you can reconnect if it gets connected for some reason. Additionally, changing your wrist position often improves the stylus accuracy. Try that and let us know if you have any luck.
  14. Josh Taylor
    I also seem to have lost all my old notes after the upgrade and being forced to sign in. Is there any way to get these back?? When you are looking at a list of notes you should see a notebook name with a notebook icon and an arrow below it. Tapping on that icon should allow you to see all of your Evernote notebooks that have Penultimate notes in them. My guess is that you can find all of your lost notes there. Also, remember that each note now used to be represented as a skeumorphic notebook. If you are still unable to find your lost notes please let us know or file a ticket with support and will do whatever we can to help. Sorry about the confusion.
  15. Josh Taylor
    Jeff, Have you tried tapping on the more button and downloading the appropriate collection? If so and you still don't see it, let me know and we will see if there is something that is happening.
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