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      Reach out to Evernote support on Twitter @EvernoteHelps   09/20/2016

      We've been leveling up our support across all channels. If you're active on Twitter, try your hand with our @evernotehelps feed. It's helmed by a crack team out of Austin, TX who are here to answer your questions. They're generally active from 7am-4pm CST.  https://twitter.com/evernotehelps  

mac (Archived) Update problem & App store mystery

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SyberKnight    2


i just tried to update Evernote from 3.0.5 to 3.0.6 from the automatic updater notice from within the app. it downloaded & said the usual "install & relaunch" thing. i hit that and it wouldn't quit the app to update. so i quit it manually and nothing happened except the EN app in my applications folder became greyed out & its icon turned generic. and there was a new EN app right next to it with a bunch of numbers behind the word Evernote. i tried to launch that, but it too was the older version asking for an update. so i went thru the same process only to get the same results, 3 times.

then i went to the EN website to see if i could just download a fresh copy, but the only download link i could find was to the Mac App Store. so i figured you're only going that route now. okay. so i went there & downloaded EN from the app store. only to discover that it didn't put the app in my applications folder. i can't find where it put it. the only way i can get to it is from that stupid Launch Pad thing.

please advise.


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Metrodon    1,873

Try going here and hovering over the link "Get Evernote for mobile...."

Click on Mac OSX and you can download the app.

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SyberKnight    2


i'm still curious, tho - i wonder what the deal is with the app store download of it - why it doesn't put it in the applications folder.

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