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GrahamW

galaxy camera not working properly

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For a few months now, when I try to use the camera within Evernote the image is very dark, edge recognition doesn't work and I cant find documents for recognition.  The out of evernotecamera is fine. Advice please?

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I just switched back to a pre-historic Galaxy S2 and found that the camera gave me a whited-out picture.  What Galaxy are you using?  My previous (and currently under repair Note 4) was fine.  For the moment I've gone with taking pictures normally and then opening a note to attach the images from Gallery.  It's also possible to go into Settings > Camera > Activate Multi-Shot and select / deselect that - which forces Evernote to use the device camera rather than the in-app software.  If you need the multi-shot capability you may find there's a difference between using the Evernote camera in manual or automatic mode - that's the little square icon at the top of your camera screen.

You could also contact Support if you're a paying customer or tweet them if not..  https://www.evernote.com/SupportLogin.action or https://twitter.com/evernotehelps


 

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