RichW

Same here. It appears they went backwards in performance instead of forward. Very disappointing to those of us who have been using Evernote for a decade. My guess is they are not doing their performance testing with accounts that do not have 20k to 30k notes in Evernote, like a long time user will have. The fact that they released a new version that removed critical features like recording and performance that is so bad you want to ditch it as quickly as possible, says they are suffering from QA and leadership problems, and just bad judgement. It is almost like someone in senior management at Evernote is literally trying to lose as much of their customer base as quickly as possible. What is the point of a new release when it has less features and worse performance? That is NEVER a good idea.

Seriously??? We put that feature in 10 years ago and tens of millions of people have been using it for a decade, and you just deleted it on purpose and now you are trying to restore it?? What are you guys doing to our beloved Evernote? On what planet is that okay? What next, take away the ability to put photos into notes? Rich Warwick, ex-Evernoter

No, this is not a Windows issue. I can take photos on an iPhone 10 or 11, airdrop it to my Mac, drop Them into Evernote and Evernote will not display the image because it is in HEIC format. It just shows question marks. This is because EVERNOTE does not support HEIC, the standard format for iPhone today. Search the Evernote forums. This is a known issue and they have been ignoring it for a long time. As a past Evernote exec, I can’t for the life of me understand why that decision would make sense. Are they dropping support for Apple? That is not how we built Evernote to get to a 100M daily active users. We supported everything before it came out and our customers loved us for it.

Come on guys. I'm an ex-Evernote employee (exec) and we would have NEVER have let a new iPhone come out in the Libin years and not support the native photo format (.HEIC). That is just crazy and you have had plenty of time to get this done. Why? Our whole family has iPhones and this really just makes Evernote not usable anymore. It is just insane to expect your tens of millions of customers to convert the format of every photo they take so they can see it in Evernote. Are you TRYING to drive away your customers? I just don't get it. Please explain your logic here.