sasilk

Thank you. I have to ask though - wasn't an offline mode originally part of EN? I seem to remember it being, but I could be wrong. And wouldn't that be a solution to the incredible slowness that's plagued EN for ages - cut out the coninuous round trips to the server during which the app locks up and nothing else can be done? Far easier to work on a local database and then sync all the changes at the end.

Is there any way of forcing Evernote on Mac to work offline? I know I could take my entire machine offline, but I would like to use other applications online, while stopping Evernote from trying to communicate every change as it's made and then sync them all at the end, thus making Evernote somewhat faster.

This has been my experience as well. Slowness, search not finding all instances of something, having to make changes to a maximum of50 notes at a timf. Yes, I know I can increase that, but other bugs stymie that. or examole, you can't add morethan one tag at a time to 500 notes without Evernote erroring out after taking ages. And try moving 1000 notes between one folder to another 50 notes at a time with each 50 taking 20 minutes. The backend of Evernote is a database - these kinds of operation should *not* take this long or just not work. Have your developers ever heardof indexing? I have 64GB of memory, which doesn't seem to make any difference. (That being said, that may not be an Evernote problem. Macs don't seem to use memory very well.)

It's because I'm disappointed.

I'm fully aware that it's likely the OS upgrade that is causing the problem, but you obviously missed the bit where I mentioned that Evernote a) has been bad for years and b) has bugs that I reported 8 years ago that are still outstanding. I thus have very little confidence in the current Evernote team to fix this problem, the current performance issues, the notes selection limit (yes, I know it can be increased, but that just means that I have to change one tag at a time instead of three at a time as there seems to be some *other* limitation), or any of the other problems it currently has in any kind of reasonable timeframe. The fact that this topic has been active here for two years is a sad testament to this inability on their part. And so I have decided that, instead of throwing good money after bad, I will simply move to a different solution. I've wasted enough time and energy om a product that has consistently failed to get the basics correct. Which is a pity, because it once was really good. but those days are sadly long gone.

Just upgraded to Ventura - here's my first impression of Evernote under it. Utterly broken and useless. I tried to drag a note from one folder to another. Just one note - about 600kb. it took about 40 seconds to even start the movr, and about 80 seconds for the operation to fail. The web version works, but as you can only select a single note at a time it's pretty useless. It's been bad for years - now it's time to abandon it, as the company has continued to focus on new, shiny features and ignore basic functionality. (There's one bug that has been outstanding since 2014, and has had a fix promised multiple times, but is still there.) Time to switch to a different solution I think, after 13 years of use and 8 years of frustration. Evernote version: 10.46.7 MacOs Version: 13.0 Ventura

Because, simply, the Evernote app *doesn't* keep everything in sync automatically.

Another vote for the manual sync option to be brought back. Currently, I have no idea if my notes are successfully synced or not. As it is, I have found nothing particularly useful in the last two major updates, and plenty to dislike. I'm seriously considering reverting to an earlier version, crappy bullet lists, tables, and all, until Evernote stops concentrating on 'new and shiny' and starts looking at bugs and user requests. I won't be holding my breath though - 'new and shiny but ignore bugs' has been Evernote's mantra for at least 7 years now. And if that doesn't change in quick order then I will have to find a new solution.

They have a workaround for their main customer base (Windows), so as far as they're concerned it's fixed. Mac users are second-class citizens to Evernote. I was explicitly told (on this forum) that it had been fixed and would be implemented in one of the 5.12 release. That was obviously an outright lie, since we're at 7.6 and no change. Maybe they meant for the Windows version? i suspect that boilerplate is an Evernote template it’s used so often.

The tags didn't show up in my web account, or on my mobile devices - only on my Mac. So creating a new database from the server worked for me. I suspect the issue may depend on how far the corruption has gone. There's a suggestion further up about a forced sync which has worked for some, but of course it won't work if the tags are on the server and on the client. But it might be worth a try - all you have to lose is some time and bandwidth. Stephen Silk

Well, so much for the "a fix has been implemented and will be released in one of the 6.12 releases" comment a while back, seeing that we're on 7.2 now now, with no sign of any action. And Stuart G has just confirmed that it isn't being worked on, and probably never will be. Lies, damned lies, and Evernote Support. Fortunately I no longer have the problem, having bought a new Mac and needing to download my database again. But that does nothing for the people out there who still have this issue (and now look like they always will). Stephen Silk

I also wrote, fyou'll check, that there were specific reasons that I can't take that course. And, more importantly, while that might fix my individual problem it does nothing to address the root cause.

Please read the entire thread (which I started) before making suggestions that have been made multiple times before. it is *not* a problem with "just my Mac", it is reported across all platforms, including the web. It has been acknowledged as a bug by Evernote - they just haven't fixed it yet. There is a workaround for Windows, but not for other platforms.

Hi Mike, There is no fix, at least for Macs. We have to wait for Evernote to fix the problem. They've been promising a fix in "an upcoming release" for over three years now. there is apparently a workaround for Windows users - you can find it here in the forums.

If you had read the thread you would see that, firstly, I detailed in the very first post where these tags do and don't appear, and secondly, the reasons many of us don't want to force a sync. As a couple of examples, sheer size of the data to be downloaded on slow links and with limited data caps, local folders, and others. And really, the problem shouldn't have even occurred in the first place, and waiting almost three years (and counting) for a real fix is ludicrous. stephen Silk

Thanks for your suggestion BSR and willingness to help. I've tried it and it unfortunately made no difference. You might want to read my initial report on this at the beginning of this thread. It's been an open ticket since August and a known issue by the development team for at least a year before that. Stephen Silk

It sounds like you use Evernote in a similar way to me Steve, and you're having the same issues I am. As you can see above, I followed up on this back in October but still haven't heard anything and the issue is still outstanding. My suspicion is that, since there's a workaround for it in the Windows client, it's considered "only a Mac issue" and so not of any great importance. Not because it's Mac specifically, but because the Mac user base is much smaller, and there are likely to be fewer resources allocated to it in terms of developers and testers. Stephen Silk

Hi, It's been 2 months since my ticket regarding this issue was escalated - has there been any progress? Given that it was reported and acknowledged over a year ago I would have hoped to hear something by now, but the silence has been deafening (as it has been with every report of this problem here on the forums). Is this actually being looked at? Or are new features still more interesting than old bugs? Stephen Silk

Thanks. I was aware that it had been escalated. I had a very quick response to my ticket by Ellen G, who kept me up to date until she handed it on.

I have a ticket open for it - I suggest you do the same.

I have now.

Not a single response? I know (from the forums here) that I'm not the only person experiencing this. Is it the fact that I went through a proper troubleshooting checklist that eliminated anything that might have shown that it wasn't a bug that's stopping Evernote from responding?

Hi, I dropped a shared notebook that I was following, and have noticed that I still have a couple of tags from it remaining in my Tag View. This is the only place they exist. They are not in The Tag List in the sidebar My Evernote web account Either of my iOS device clients Things I have tried: Right-click and select Delete Tag (I get a dialog saying that I can't because it's in a Shared notebook) Drag the tag to the Trash (Adds the tag to my Shortcuts) Select the tag and press Backspace (No effect) Select the tag and press Delete (No effect) Create a temporary tag, drag the unwanted tags to it so that they're nested and then delete the parent tag (Deletes the parent and puts the unwanted tags back where they were) Close and restart Evernote and repeat all of the above (Same results) Close all instances of Evernote (Desktop, web, and iOS), restart Desktop and repeat all of the above (Same results) Sign out of Evernote, sign in again and repeat all of the above (Same results) Search the forums and web for suggestions (Found all of the above, but nothing useful unless I was using a Windows client. And a statement that this would be fixed in "an upcoming update" which was a year old.) The only thing I haven't done (which I know would fix it) is to rename my database and download it from the server again. (I have no Local notebooks) I'm reluctant to do this due to the sheer size of the database and the time and bandwidth it would take. Plus this seems a rather nuclear option for an issue that, frankly, shouldn't have occurred in the first place if Evernote removed shared notebooks correctly. Have I missed anything that might work? Or is this yet another known bug that is being ignored while they mess around with the interface repeatedly? Thanks, Stephen