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carlosgm

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Everything posted by carlosgm

  1. Thanks for your response, I understand your point. I just want to highlight that years ago I didn't see customer support so degraded and it would be good if they responded, at least to know that there is someone behind receiving user feedback (in my case bug reports).
  2. Thanks for your response, I share that point #11 because it is an honest perspective of what could be happening.
  3. @Federico Simionato I have been a paying evernote subscriber for a few years and I have never seen your customer service so degraded, there are tickets that have not been answered for 1 month, I hope that new users who go from free to paid do not experience this terrible technical support . . How do you want us to help you have a better product if you ignore our feedback for days, weeks or even months? Example tickets: #3769888, #3785859 It would help me a lot to know the reason why your service has degraded so much and why it takes them so long to answer support tickets. It would be enough to answer me "thank you... we are going to review the ticket". I don't expect immediate answers but I would at least expect them to answer me a few hours or even a couple of days later. Thank you.
  4. What is the difference between the remove format and simplify format function? Honestly, it is not clear to me in which scenarios to use each one. Thank you
  5. Federico, thank you for clarifying the incident. Thank you also for offering us a new page of released versions I hope you keep this page updated with the latest versions and that the same thing does not happen as with the old page that they stopped updating since May 17 Thanks for everything
  6. I turned the problem around by changing the key combination to "alt+q"
  7. same problem. For paid users, the solution is to search the notes history
  8. I have replaced evernote task and calendar by other app. Thank you for your interest
  9. Another BUG: sometimes if you create an event in google calendar, it is shown in evernote's calendar widget but repeated in 2 diferent days (only in evernote's calendar widget). The problem is when you set the event time with "all day"
  10. Please, Ability to order tasks manually inside widget task. Thank you.
  11. The widget does not update even if you refresh the browser. sometimes it does not update the events even hours after it has been updated in google calendar
  12. Thank you for answer I'm sorry I did not realize, my platform is web. I thought the widget was useless because I expected the update to be immediate, it would be convenient if the update was faster.
  13. Thank you for answer. Where is the option for remove my data? I have deleted all browser history, revoke all devices and disconnected and reconnected all google services but the problem persist. Platform: Google chrome browser Notes: - I'm using the default google calendar named "Events". - Evernote updates the calendar widget but after 5-10 minutes approximately. Thank you
  14. How can I easily open notes in new tab? Operating system windows 10 chrome browser Evernote new Editor (version 10) Ctrl+clic, Ctrl+shift+clic does not work Thank you
  15. - Rule tool inside notes handwriting - Customize all shortcuts - New shortcuts - (for example inside notes handwriting: shortcut to change to select tool) - shortcut to create new handwriting note - Search favorites (alt+F5)->type text->enter found note->"focus the note" ... Search note->found note->"focus the note" (now does not focus the note) -
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