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Barabasz

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Posts posted by Barabasz

  1. Due to this error I was unable to make a regular update. I had removed Evernote totally (all files, folders, registry keys, etc.). Unfortunately it turned out that I am unable to make clean installation either (so for now I’ve lost Evernote for Windows). I was trying to do it as a regular user, as an administrator, for all users, only for me, every combination possible – with the same error at the end. I have absolutely no issues with other applications with MSI installer. I don’t have any MSI-related policies applied. It is a bug in Evernote's installer. 

    Error from the installer:

    The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755.

    error-01-2019-12-30_16-07-16.png.267c8a808160cd3ac35f4b9b8801f59a.png

    Error from bootstrap:

    Setup error: (.\Bootstrapper.cpp:984)  0x643: Fatal error during installation.

    error-02-2019-12-30_16-37-59.png.fd59823ee6ccb3fb6cfcfe85f3c073ad.png

    My OS:  Windows 10 Enterprise version 10.0.17763.864

    I use tons of different software, I’m testing/comparing UX/UI features, so I’m installing/uninstalling lots of applications every week. Evernote setup is the only installer I have issues with. So I don’t think it is a “Windows problem”. It is a serious bug in Evernote introduced in 2015 or even earlier.

    Related topics (just a bunch of them):

    https://discussion.evernote.com/topic/120482-6192-upgrade-installation-failed

     

     

     

     

    No workarounds described in above topics works for me.

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