Changing DNS on the wired desktop to the https://one.one.one.one/dns/-recommended values does not resolve the EN problem. VPN does, but not on my work-provided laptop, where VPN interferes with GlobalConnect and crashes. I had a long and fruitless conversation with Comcast yesterday: after an hour of various tries, I was told that I'd be contacted with the solution in 2 hrs. Never was. Will try again. They could not change the DNS on their end either - I was told they have the same interface as I do.