DaveM

Sad, but true, @janndk. EN seemed to be on a positive track under the old regime. Now...?

As of yesterday (not sure why, since there was no update to EN that I'm aware of), my Google calendar events are no longer syncing on either the Web client or the desktop version (I'm using 10.58.8). Things appear to be working fine on my Android phone. I've tried disconnecting/reconnecting the calendar and completely signing out of EN, but the problem persists. Is anyone else experiencing this?

Before going to bed last night, I signed out of EN and deleted the local data (again!), then did a complete uninstall of the desktop app using Revo Uninstaller. I then downloaded the app from the Website and noted that the version had a minor update to v10.57.10 (from the 10.57.6 I had been using). I'll give that a day or two to see if the issue persists and let you all know how it goes. Thanks for all the feedback and advice.

@s2sailor, as you can see from my screenshot, I'm not presented with the link to submit a request. From the heading, it appears to be the same Web page, I'm not getting the request option. Two questions: Would you please send me the full URL of the page you're seeing, and What browser are you using? I've tried both Chrome and MS Edge, and neither of them give me a support request option.

@s2sailor, @agsteele, That link goes nowhere but into the endless loop I described earlier. First, I'm taken to a login screen. When I log in, I go here: Then I go here: If I click on Log In to Help & Learning, the cycle is repeated endlessly. I see nowhere where I can click on a link and create a support ticket. What am I missing?

And how exactly does one do that? I've never found an option to actually submit a ticket to the EN support staff. All I've ever seen are references to this forum. Even when I've used the Contact Us option, the links just keep looping me around to the forum page again. Frankly, it's annoying as hell, and probably my biggest beef about Evernote's direct support (or lack thereof).

@agsteele, no love there. In fact, rebuilding the local data brought back a host of old (and I mean old!) tasks that had been completed a while ago. Still have the same issues with editing and marking complete.

@agsteele, correct. That is not the case. The task simply reappears in the same position in the list as though I had made no attempt to mark it complete.

No sooner did I post this than I tried to create a new, one-time (not a recurring task) task using the desktop version of EN. When I clicked Create Task, nothing happened. I tried a couple more times and it still failed. Eventually, the Create Task window closed. I attempted the same thing a second time without a problem. Weird!

A couple of issues with recurring Tasks: At times, when I attempt to mark a recurring task as complete, the check mark will appear in the circle, the strikethrough will cross out the task, and the task description will go dim, BUT the task will not disappear from the list. After 15–30 seconds, the screen refreshes, and all indications that I've tried to mark the task complete vanish–the task reappears in my list as though nothing had happened. When trying to edit a recurring task, such as changing the due date or adding a reminder time, when I finish making changes and click the Save button, nothing happens. I see a visual indication that the button has been "pushed" (clicked), but the dialog box doesn't close, and the changes aren't saved. I have to Cancel and try again (or use the Web client, where this doesn't seem to be an issue). I'm using an up-to-date version of Windows 10 Home and version 10-57-6 of Evernote. I should point out that I've only experienced the problem on the desktop version of the application (so far) and it only happens with recurring tasks (so far). Also, it does not happen 100% of the time, so I'm unable to say exactly what the trigger could be. Hopefully, someone from EN tech support will pick up on this and look into it. Thanks.

I have a Samsung Galaxy Book Pro 360 running an up-to-date version of Windows 10 Home. It came configured with 16GB of RAM and a 1TB SSD. No DIY additions have been made.

FWIW, this feature works when using the Android mobile app on my phone. Also works perfectly using the Web client. Just the desktop app giving me problems.

Yes, I have, @agsteele. That was done just a few days ago in conjunction with attempts to fix the sync problems.

Tried it all. Still no love. 😭

Yes, definitely logged in. I even disconnected and reconnected thru Settings->Connected Apps to be certain of a fresh connection. Then I turned off my VPN and rebooted my laptop. All to no avail.