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DavidD

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  1. DavidD
    Thanks for your help. I used support chat to help deactivate the account that I created in error (very quick and helpful support person) and then I logged back into the app with the correct email and all is good. Phew.
  2. DavidD
    Thanks. Good advice. I actually entered an email address but (I think luckily) didn't enter the one that I use for EN so EN opened as a new program. EN on the web is still there.
  3. DavidD
    I just downloaded and installed and EN did not restart as usual. When I restart it is asking me for an email address and is behaving as if it's a new install. What should I do? Hopefully local folders can be recovered.
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