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Joe Lopez

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Joe Lopez last won the day on November 12 2013

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About Joe Lopez

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    Evernote Employee

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  1. @froboy - We are aware of the bug and working on a fix. The simple work around is to enable "Show advanced options after a screen snap" and when you do a timed shot on a second screen the tools will show and you can click on the clock to start the timed shot. Right now on the second monitor Skitch is treating that as a region capture instead of a timed.
  2. @Southdowns Addressing your questions in order: I'm not sure what you're trying to say here. We have data from pre and post acquisition. We have Keith on the team as well. We have talked with plenty of users from pre and post acquisition as well. We have plenty of data to give us good insight into making decisions. As I've said before sometimes we get it right and sometimes we don't. In this particular case (Fill) we know there is a group of users who would like this feature, but even when talking with that group and asked to prioritize Fill isn't as important to some as say "Image dro
  3. @Southdowns - We know because of two reasons: 1) Lots of user interviews and usability studies - We talk to users constantly (not just in the forums) and gather feedback on existing and new features all the time. There are over a million Skitch user users world-wide and try and cover a lot of ground getting in depth conversations with many of them to understand what they do with Skitch. 2) We gather tons of analytics on how Skitch is used - We are constantly reviewing usage data and at a glance I can see what are our top 3 tools, colors, etc. We combine both the qualitative (1) and the quan
  4. @evenoteuser - It was removed in 2.X because it was not a heavily used feature and when Skitch was rewritten for 2.x it presented some technical challenges. Fill is on our long term roadmap to bring back. We've been investigating and user testing some different concepts that would provide the same function across all of Skitch's platforms.
  5. @coachmac - Skitch syncs asynchronous when it can which means even though the spinner may stop there could be some final sync issues resolving in the background. Likewise when you quit we do a quick check to make sure there isn't any unsaved data and if so we try and sync that before the app fully quits. In both cases we do this to make the app speedier and try and ensure all data is saved.
  6. @soundsgoodtome - On the Mac you can hold SHIFT while using the highlighter (or pen) and draw a straight line. Additionally while holding SHIFT you can rotate the shape in 45* increments.
  7. @DaveMo I've posted similar response as the this one in other threads, but I hope you'll bare with me if I'm repeating myself. We give a great deal of thought to what features are in and what features are out, or how we change features. Keith, one of the founders of Skitch, is still here and works side by side with me on Skitch as the design lead. We debate every change and every update to the app and are constantly focused on how we can work to improve the app as its audience grew (and continues to grow) from thousands to millions. The reason drop-shadows were removed was due to the techn
  8. Thanks Michael! We worked really hard on delivering what we feel is a true touch interface. Pro tip: You don't have to tap to use our tools and color/size menus. You can place a finger, or thumb (which is awesome for 1-handed use on an iPhone) and drag your finger to the tool/color/size and release to select. Try it with an object selected and you can slide your finger through color and size changes without closing and re-opening.
  9. @Miachel - It's still in our list, but I can't give you an ETA on when we'll have something. We've got a lot of other things in front of this feature (ex: Mavericks release) and have yet to come up with a design we are truly happy with that will deliver on what we want.
  10. @fbrose In response to arrow shapes, we appreciate your feedback, but at this time the distinctive arrow design is a core part of our Skitch brand. We may create future arrow shapes that would differ, but our core design is the curved arrow. It's part of our Skitch brand and been around since Skitch 1.0. In response to text sized to an arrow, this is something we have a plan for solving. We don't have an ETA for that feature, but we would like to make it easier to have text sized relative to other objects. If you are interested in having your shapes be a specific size relative to the backg
  11. Unfortunately at this time we do not have a way to change the key commands for Windows and Windows doesn't have a similar remapping feature like OS X. This is a known issue, but we don't have an ETA on when we'll have custom key mapping in Skitch for Windows.
  12. Just let you know this feature is still in our backlog to address.
  13. @TropicalFool - You can move any annotation by simply clicking on it to cause it to become highlighted and then dragging to a new position. Is this not working?
  14. @cellmaker - I'm not sure, but I will forward your question on to the Evernote Product Manager (I handle Skitch). That said I think you save yourself a step and simply capture the image using Evernote's built in camera. You can open a note, touch the camera icon and take 1 (or more pics) to snap into a Evernote note. This should capture your GPS data along with the note. You would then be able to attach the voice note to the same Evernote Note and have your pics and voice recorded with the same Note.
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