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  1. Following up on @DTLow's comment, you can directly access shortcuts using CMD-(number), e.g. CMD-1 will open the first shortcut, CMD-2 will open the second, etc. If you make your table-of-contents note your first one, you'll always be able to jump to that using CMD-1. Hope this helps! -- Tom
  2. Hi, I have Safari 12 with favicons enabled and I'm not seeing the old icon being displayed. Perhaps I'm not looking in the right place. Can you double-check that you're seeing the older icon, and if it's still there please post a URL or screenshot of the browser so we can go fix it? Thanks! -- Tom
  3. Hi Ricardo, Image on your public note should be working now; if you're still seeing it as broken please post here. Thanks! -- Tom
  4. For other search terms you could use "any:" to get an OR of two search criteria, but unfortunately, per the search grammar (https://dev.evernote.com/doc/articles/search_grammar.php), you cannot use that for notebooks: This may not fit in with your current organizational scheme, but if you can put the two notebooks into one stack you can then search all notebooks in the stack with "stack:name-of-stack" which would do what you're looking for. Hope this helps! -- Tom
  5. When you turn off auto-renewal payment you should still get the full amount of Plus/Premium time that you have already paid for. The service downgrade will occur when your paid time expires and the payment is not auto-renewed.
  6. If you create a saved search in Evernote, you can access it in the web client ( https://www.evernote.com/Home.action ). The URL upon clicking the saved search represents the saved search, i.e. loading that URL again will re-execute the search and show the results in the web client. Hope this helps!
  7. I'm not sure if this is exactly what you're looking for, but check out the calendar note templates at https://help.evernote.com/hc/en-us/articles/214865798 -- if you import those into your account, you may be able to achieve what you're looking for. More on templates: https://blog.evernote.com/blog/2017/05/05/uncovering-templates-hidden-gem-evernote/
  8. You should be able to adjust your email opt-in/opt-out preferences by going to https://www.evernote.com/PersonalSettings.action and logging into your account. Hope this helps.
  9. Hi, If you haven't done so already, please contact support and provide your and your wife's email addresses so that we can look into it. Thanks! -- Tom
  10. Not a solution but perhaps a way to streamline what you're doing right now: if you double-click the "contents" note so it's in its own detached window, you can drag-and-drop a note from the note list into the "contents" note -- when you drop it, it'll create the note link. HTH, -- Tom
  11. If you check your Personal Settings in the Evernote web client you'll see an option for "Auto-filing" : "Automatically file and tag notes sent in via email." http://note.io/1c5Nvqa If you uncheck that, the emailed content with no @<notebook> annotation on the subject line should go into your default notebook. HTH, -- Tom
  12. This might shed some light on the matter: http://blog.evernote.com/tech/2013/08/08/m-evernote-com-update/
  13. There was a bug with embedded images in public URLs that should be fixed now. Can you check again and see if the problem still persists? And if it does, it'd be helpful if you could post a sample note URL. Thanks! -- Tom Evernote employee
  14. James, If you are consistently having trouble with a particular email and can reduce it to a simple and share-able test case I wouldn't mind taking a look and seeing if I can identify the source of the failures. Send me a message and we can figure out the best way to transfer your test case. Thanks, -- Tom
  15. If you're forwarding the emails as attachments, the mail gateway is possibly applying the same treatment to the attached emails (i.e. strip the headers) as it does to the overall message. If you can forward your emails as inline messages that might help. -- Tom
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