mlu 25 Posted August 31, 2016 Share Posted August 31, 2016 I'm premium customer, but when I log into my account, and select "Help and learning" on my account icon, it opens a new tab where I am supposed to login !? So unable to login to get help. What exactly do you do to get help?? Link to comment
Level 5* DTLow 5,736 Posted August 31, 2016 Level 5* Share Posted August 31, 2016 3 hours ago, mlu said: I'm premium customer, but when I log into my account, and select "Help and learning" on my account icon, it opens a new tab where I am supposed to login !? So unable to login to get help. What exactly do you do to get help?? I use the contact support link to open a ticket; there's also a chat option Contact Evernote Support Link to comment
mlu 25 Posted August 31, 2016 Author Share Posted August 31, 2016 Thanks DTLow, but I do not understand how they identify me when I am not logged in. Have now posted a ticket and then I hope someone will answer Link to comment
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