JeremyH 0 Posted May 25, 2016 Share Posted May 25, 2016 What is this red circle with a number and how do I get it to go away? Link to comment
amanda_h 300 Posted May 28, 2016 Share Posted May 28, 2016 Hey @JeremyH, This icon indicates an unread Work Chat message. If you don't want this type of notification to appear, you can navigate to System Preferences > Notifications > Evernote and uncheck "Badge app icon." Hope that helps! Link to comment
Ellebelle 0 Posted September 28, 2016 Share Posted September 28, 2016 I'm having the same issue. I don't have any new Work Chat messages but I do have the red dot notification in my dock. I tried Preferences but there is no notification option in my version. Any further suggestions? Link to comment
Kenm142 0 Posted January 25, 2017 Share Posted January 25, 2017 My icon had the red notification with the number 4. I found that it was old reminders. If I opened the reminders and on each one, I opened it then tapped the alarm clock on it for the 4 I had, the red notification cleared. Link to comment
bongobill 0 Posted August 19, 2017 Share Posted August 19, 2017 But, related question, how do I quickly navigate to the note(s) that generated the red number? Currently, here's my procedure: Discover a red number on the icon. Click the icon and launch Evernote. Evernote displays some random (to me anyway) note that doesn't have the Alarm Clock highlighted. I click thru 4 or 5 notes looking for one that may have the Alarm Clock highlighted with a date to infer which generated the number on the icon. Since I have hundreds of notes, I quickly give up. By this time, the red number on icon has gone away, even though I never saw the note that generated it. Strange. I'm sure there's some go-see-the-note-that-generated-the-notification button, but I can't find it. Does every Evernote use have to make their own filter? If so, can some share the syntax of that filter? Seems like a bug that the number disappears, even though I never saw the note. Anyway, my real question: how do I see the note(s) that generated the red number? Link to comment
bongobill 0 Posted June 16, 2018 Share Posted June 16, 2018 On 8/19/2017 at 9:02 AM, bongobill said: But, related question, how do I quickly navigate to the note(s) that generated the red number? Currently, here's my procedure: Discover a red number on the icon. Click the icon and launch Evernote. Evernote displays some random (to me anyway) note that doesn't have the Alarm Clock highlighted. I click thru 4 or 5 notes looking for one that may have the Alarm Clock highlighted with a date to infer which generated the number on the icon. Since I have hundreds of notes, I quickly give up. By this time, the red number on icon has gone away, even though I never saw the note that generated it. Strange. I'm sure there's some go-see-the-note-that-generated-the-notification button, but I can't find it. Does every Evernote use have to make their own filter? If so, can some share the syntax of that filter? Seems like a bug that the number disappears, even though I never saw the note. Anyway, my real question: how do I see the note(s) that generated the red number? Any answer to my question above? Anyone watching this forum? It's not quite been a year, so I shouldn't be so impatient. :) (The post implied there had been 4 replies and asked me to sign in... then it took me to a page FILLED with posts having nothing to do with this. UX?) Link to comment
verge 0 Posted January 15, 2019 Share Posted January 15, 2019 I also have this problem with the red badge showing on my dock on the evernote icon. If I can't sort this out I'm going to cancel my evernote subscription. This should be a straightforward thing to resolve, not something that cannot be sorted. Link to comment
kmthomas06 0 Posted June 6, 2019 Share Posted June 6, 2019 Any updates on this? After the recent app update on my Macbook Pro, I have a red circle with a 2 on it. I've gone through and deleted all my old work chats and any reminders I had and it's still there. So frustrating - why is there no single location to see why you have notifications?! Link to comment
Level 5 PinkElephant 8,306 Posted June 6, 2019 Level 5 Share Posted June 6, 2019 The problem with solving this red-dot-numbers is that it is more an iOS function than an app function. This is similar on many apps, and it mostly will say „new item needs attention“. Now with a more complex app like EN these notifications will come from several triggers. I have the same issue with other apps as well - you always have to know your way around to find them all. I once had the same issue on my app to manage my Synology NAS. It drove me crazy because the red dot would not go away. In the end I found it was a Security alert related to an update that could not run automatically, because another program had to be terminated first manually. First I had to make the update, and then I had to go to messages and confirm I had read the message, even when the security issue had already been fixed. I was not happy about loosing time searching for this final red dot trigger, but who said life is without challenges. From a programmers level I know it is hard to impossible to catch actions meant to trigger something on OS level inside of a program, and decide there how to handle them. Link to comment
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