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What support do I have as a Premium User ?


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6 hours ago, Euler said:

What support do I have as a Premium User ?

Is there tel support ? or chat support ?

While all account types have access to EN Ticket Support for some things like bug reports, account issues, etc., Premium and Business accounts have full support that includes asking how-to questions.  There is no phone support, regardless of account type.

You have access to all of these:

Evernote Chat Support., available business days 7am-7pm US CST, but only for Premium or Business users. 

(Chat option appears AFTER you click “Continue” on initial “Evernote Support” page.)

 

 Submit an EN Support Ticket 

 

Since Evernote now is providing official support to all users via Twitter, you can post a request on Twitter @evernotehelps.  

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