Web Clipper problem

[Carlos Meira 0]

I´m using Windows 8 and Outlook 2010. Each time I try to use the Web Clipper in Outlook I get an error message "No ha sido posible cargar esta conversación", the translation is "It is not possible to upload this conversation". Does anyone jnows how to solve it?

 

[jbignert 473]

We are aware of several problems in the new version of Outlook Clipper and are working on resolving them as soon as we can. 

[gazumped 10,701]

If it's a serious problem,  some users have downgraded to a previous version of Evernote (which had the better clipper) pending a resolution...

[Carlos Meira 0]

Thanks gazumped. Can you share how to downgrade my Evernote installation? I wan´t ro recover the possibility to sent notes directly from Outlook 2010 which I lost with the latest version of Evernote.

[gazumped 10,701]

OK - subject to correction by the Evernote guys,  my suggested process would be...

 

Close Outlook and any other windows you may have open,  except Evernote.

 

As a precaution,  backup your existing database - Tools > Options > General for the location of the folder,  then File > Exit Evernote and copy/ zip the databases folder to somewhere else just in case.  The backup shouldn't be required,  but it's a good idea to keep doing this on a regular basis.

 

Uninstall Evernote.

 

Grab a previous version - there's a link to an earlier install file here:  https://discussion.evernote.com/topic/85667-new-evernote-for-windows-589-beta/

 - or if you have a favourite version see http://filehippo.com/download_evernote/history for possible choices.  Reinstall.

 

Check what's working...

 

You should be back to a working Outlook clipper.