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How do I close the "Modify Sharing" window?


Rob Freundlich

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When I modify sharing for a notebook, it gives me the following popup window:

 

post-231281-0-40831500-1433331814_thumb.

 

How do I close this once I'm done?  I've tried hitting Escape, Enter, and various other keys.  I've tried clicking outside the popup into various places in Evernote.  I've tried clicking outside Evernote.  Nothing.

 

The only thing I've found that works is to go to the Windows Task Bar and close it from there.  But I'm sure there's another way.  Can anyone enlighten me?

 

Thanks!

 

System Info: Windows 7 Enterprise, SP1, 64-bit, Evernote 5.8.6.7519 (275519) Public

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  • Level 5*

Hi.  There's no 'save' unless you make changes,  when you should see a big green "save changes" button bottom right.  If you haven't made any changes,  just close the window with the top-right X.  If you have made changes and the button doesn't show,  update to the latest version and retry!

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  • Level 5

Hi Rob,

 

That window should have full window decorations, including a title bar and close button. I would check your Activity Log for any related errors, just in case. Other than that, all I can think of off the top of my head is that your computer and/or the app could be running low enough on resources that it's having trouble drawing the non-client areas. You've probably already done this, but I would try rebooting your computer. If you're still seeing the problem please let us know and/or open a support ticket.

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Hi Rob,

 

That window should have full window decorations, including a title bar and close button. I would check your Activity Log for any related errors, just in case. Other than that, all I can think of off the top of my head is that your computer and/or the app could be running low enough on resources that it's having trouble drawing the non-client areas. You've probably already done this, but I would try rebooting your computer. If you're still seeing the problem please let us know and/or open a support ticket.

 

 

I rebooted and tried again - same result.  Here's the activity log (or, rather, the latest round of stuff in it):

13:58:01 [8172] Client synchronization started13:58:01 [864] 0% Connecting to www.evernote.com/edam/note/s3613:58:01 [864] 0% Connecting account robsfreundlich13:58:01 [864] 0% Loaded updateCount: 2272913:58:02 [864] 0% Usage Metrics: sessionCount=013:58:02 [864] 0% Client is up to date with the server, updateCount: 2272913:58:02 [864] 0% Connecting account robsfreundlich13:58:02 [864] 0% Connecting account robsfreundlich13:58:02 [9672] 0% Connecting to www.evernote.com/edam/note/s2613:58:02 [9672] 0% Synchronizing linked notebook "Evernote Help" shared by spgscott13:58:02 [9672] 0% Failed to authenticate to shared notebook13:58:02 [9672] 0% Loaded linked notebook updateCount: 2683213:58:03 [9672] 0% Client is up to date with the linked notebook server, updateCount: 2683213:58:03 [9672] 0% Synchronizing linked notebook "Evernote 5 Help" shared by spgscott13:58:03 [9672] 0% Failed to authenticate to shared notebook <----- looks suspicious, but this isn't the notebook I'm working with13:58:03 [9672] 0% Loaded linked notebook updateCount: 2683213:58:03 [9672] 0% Client is up to date with the linked notebook server, updateCount: 2683213:58:03 [8172] Client synchronization finished, status: complete13:58:03 [8172] * elapsed time: 1s13:58:50 [5080] Registered session count: 1, last session: 2015/06/09 13:45:0013:58:56 [5080] Loading embedded browser url: https://www.evernote.com/SharedNotebookSettings.action?notebookGuid=9e0b0bd8-7234-4a13-aec1-b4b5e07dced7&client=win&layout=win&showInvite=false&utm_source=evernote_app&utm_medium=windows14:01:06 [5080] Registered session count: 2, last session: 2015/06/09 14:00:00

You suggested either posting here or opening a support ticket - I've now posted here  ;) , should I also open a ticket?

 

Thanks,

Rob

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