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BUG: In-app form for upgrading to premium refuses pasted text


soundsgoodtome

Idea

2 replies to this idea

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Hi.  Is your desktop version of Evernote otherwise working OK?  Have you updated to the latest 6.0.5?  Please reboot your Mac and try the in-app upgrade again.  If that fails,  please try to upgrade directly via the Evernote site.  If that's also blocked for any reason - 

 

Please raise a support ticket with your details here
 
 
Choose "payment issues" from the first dropdown.  
 
Once you have sent the request you should receive an acknowledgement email with a ticket number.  
 
Please post the ticket number here and we'll flag the issue for an Admin to look into.  
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Hi.  Is your desktop version of Evernote otherwise working OK?  Have you updated to the latest 6.0.5?  Please reboot your Mac and try the in-app upgrade again.  If that fails,  please try to upgrade directly via the Evernote site.  If that's also blocked for any reason - 

 

Please raise a support ticket with your details here
 
 
Choose "payment issues" from the first dropdown.  
 
Once you have sent the request you should receive an acknowledgement email with a ticket number.  
 
Please post the ticket number here and we'll flag the issue for an Admin to look into.  

 

 

Yes, I'm using the latest version. I tried rebooting at the time to no avail, and I've already completed the upgrade via the web site (but shouldn't have had to).  :-)

 

Thanks.

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