Raynman 1 Posted October 31, 2014 Share Posted October 31, 2014 Installed latest version of Evernote 5.6.2 on MacBook running Maverick OS. Now the Capture Selection feature does not work. When I capture the selection it puts a box with a question mark. Any help is appreciated. Link to comment
Level 5* gazumped 12,004 Posted November 2, 2014 Level 5* Share Posted November 2, 2014 Please try uninstalling/ reinstalling Evernote - NBlocal notebooks aren't ever synced to Evermnote's servers. Export them to individual ENEX files - one per notebook. Don't forget to check the options and tick 'include tags' if you use them.unsynced notes that should have synced, but haven't yet done so - send them to your account via its email address, using the @notebook #tag flags in the title as necessary, or export them as above to a separate ENEX file for each notebook.Then uninstall/ reinstall > https://evernote.com/contact/support/kb/#!/article/24422932 Link to comment
Level 5* JMichaelTX 4,117 Posted November 2, 2014 Level 5* Share Posted November 2, 2014 There seems to be a systemic problem with Evernote updates. It seems like very often an update will create a problem, which an uninstall/install will fix. I have never seen/used any other system which so frequently required an uninstall/install to fix problems.IMO, this is a bug and/or bad design in the Evernote update process. Link to comment
Level 5* gazumped 12,004 Posted November 4, 2014 Level 5* Share Posted November 4, 2014 If there was a repeatable glitch in every update you might reasonably assume the process had a bug. Given the wide variety of minor problems which get reported (which might or might not actually be associated with the update), it seems a reasonable suggestion to uninstall/ reinstall in case some problem with the local software or internet connection caused an issue. Link to comment
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Raynman 1
Installed latest version of Evernote 5.6.2 on MacBook running Maverick OS. Now the Capture Selection feature does not work. When I capture the selection it puts a box with a question mark. Any help is appreciated.
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