DGW 40 Posted September 23, 2014 Share Posted September 23, 2014 I have worked over some time to nest various tags for better organization. In doing this, I also renamed various tags, such as to add a "." before the title. Several days ago, I started noticing that my tags appear to have reverted to what they used to be. As far as I can tell, my notes have not been erased, but many of the changes to my tags have. Was this intentional? Or is it a bug? I use Evernote on iPad mini, iPhone and Mac. Link to comment
Ex Employees charboyd 272 Posted September 23, 2014 Ex Employees Share Posted September 23, 2014 Are any of these tags from shared notebooks? Link to comment
DGW 40 Posted September 23, 2014 Author Share Posted September 23, 2014 Some of the tags may be used in shared notebooks. Most are probably not. Link to comment
Level 5* gazumped 11,639 Posted September 23, 2014 Level 5* Share Posted September 23, 2014 Are the 'wrong' tags showing on all your devices and the web version too? Link to comment
DGW 40 Posted September 24, 2014 Author Share Posted September 24, 2014 I didn't check the web version, but yes the changes were the same on iPad, iPhone, and Mac. Link to comment
Level 5* gazumped 11,639 Posted September 24, 2014 Level 5* Share Posted September 24, 2014 Sounds like the changes have rippled across all your devices via the web. I can only imagine that the original problem came from some change that was made on one of your devices that has now copied to all of them - Evernote doesn't (IME) make major alterations to tag structures at random. Unfortunately as it has now gone through the whole system all you can do is try to recreate the new structure again. Once you have got the setup to the point you're happy with it, I'd recommend regular copies of your database until you're happy that the whole thing is stable. Local backups are a wonderful thing when this sort of issue arises. I'd also suggest you raise a support ticket. You may not get much response other than an acknowledgement, but it raises a flag that something may need attention here.. Link to comment
DGW 40 Posted September 25, 2014 Author Share Posted September 25, 2014 Ok, thanks. I've already started renaming and re-nesting the tags. The one variable that might have been the cause ... I've tried using Gneo on iOS off and on to get a todo app that connects to Evernote. I recently reinstalled it to my iPad and reconnect to Evernote. I'm not sure if that happened before or after the renaming and reordering of the tags... but I've already removed Gneo again. It just doesn't work well for me. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.