szipper 1 Posted February 5, 2014 Share Posted February 5, 2014 I've been using Evernote on a Microsoft Surface 2 for about 3 weeks now, and have had a consistent problem with the carriage returns on the bottom of the note. For example, if I'm typing a note and pause for a few seconds, my cursor will automatically go to the very bottom of whatever note I'm working in, and it skips a line as though 'Enter' gets hit once. This will repeat ~every 10 seconds until I manually go back up to wherever I was typing, and make sure to type rapidly enough so that I don't get sent back to the bottom. It's an annoying feature... Anyone else had this issue/figured out a way around it? Evernote on my Mac Laptop and Windows Desktop are still working normally, as always. Thanks,-sam Link to comment
Level 5* gazumped 11,666 Posted February 5, 2014 Level 5* Share Posted February 5, 2014 Is there any other note-taking software you can open on the Surface to see whether this is an Evernote-only issue? Sounds like the display is getting a random 'kick' from something to jump down a line, but that's as likely to be a hardware glitch as an app-related one. If you're sure Evernote is the cause then I'd say submit a support request (see below) - there have been various problems with the RT app, though no-one has reported this problem (AFAIK); there's an ongoing review so your ticket might be useful input. Link to comment
szipper 1 Posted February 5, 2014 Author Share Posted February 5, 2014 I'm messing around with OneNote right now, and it doesn't seem to be having the same issue. I'll put in a support request as you recommended. Thanks for the thought! Link to comment
JerryB 0 Posted February 25, 2014 Share Posted February 25, 2014 i have this same issue using evernote touch...pretty annoying. Link to comment
psychodougie 5 Posted March 6, 2014 Share Posted March 6, 2014 similar thing happening with me.when i pause, the note goes back to the top. but when i try and write, it starts writing at the bottom. this is fine if it's a note, but not when editing an essay. Link to comment
szipper 1 Posted March 6, 2014 Author Share Posted March 6, 2014 When I contacted support they recommended uninstalling and re-installing Evernote Touch; when I did that, it corrected this problem, but started another (notes would not sync without program crashing). So, I uninstalled and reinstalled it again, and everything seems to be working now. Wish I could provide a more helpful solution... Link to comment
Level 5* gazumped 11,666 Posted March 6, 2014 Level 5* Share Posted March 6, 2014 Uninstall and reinstall works for me.. Link to comment
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