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Password - access problem on desktop software (OS X)



I can't login to EN on my laptop. I reset the password and can log in online with no problem but using the same login details I can't access EN on the laptop. What am I doing wrong or missing here?

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Neither password worked. On the laptop (which is not my primary desktop computer where EN runs) I clicked Forgot Password and then reset it ie got email from EN, clicked link etc. Then with my new PW I logged into the web application but still can't log into the app on my laptop. I'm away from home right now so don't have access to my primary desktop.

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  • Level 5*

Go to the web version at Evernote.com and log in - check your My Account page to confirm the password and maybe change it back to the old version temporarily?  I'd suggest a support ticket too (see below),  though the guys don't work weekends.

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