oulalama 3 Posted November 14, 2013 Share Posted November 14, 2013 Hi.Using Evernote on win8 and Android for about one year (mainly to prevent data losses), I recently had some issues with a few notes that were chopped without my consent; so I took a premium accound to recover them through the history option as suggested by the "chat support" agent (also available with the premium account). I got back some of those notes but one remains unrecovered since history versions are also lacking.I started up a support request then I got a ticket number (#224990), but no answers after a week.My queries are the following : 1) Do Evernote datacenters store snapshots of users databases regularly? 2) If so, is there a way to get one those databases snapshots?Thanks for reading and eventually answering those questions.Regards (from France/Paris region user). Link to comment
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