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(Archived) update installation failure


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  • Level 5*

Hi - welcome to the forums.  (You don't have to like your own posts to get noticed by the way!)


Don't know of any special problems for 64-bit installations - would you consider backing up your current database and deleting/ reinstalling the latest package?  If so,  search around here for the detailed instructions - there are a couple of points to be careful of..


Meantime you could open a support ticket - see link below.  The guys work weekdays / PST time so you'll only get an acknowledgement for a couple of days..

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