(Archived) Cannot sync on Mac

[MrCoder 0]

The evernote client stopped syncing several days ago. I checked the windows version on a virtual machine, and it works well. I have tried:

1. Update to the latest 3.0.6.

2. Delete and application and reinstall.

3. Delete the data from ~/Application Support/Evernote (everything under it)

None of the above sorted the problem out.

The latest log is as:

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: Usage info:

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: server: 0

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: local edits: 0

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: total: 0

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: max: 41943040

2012-02-09 18:31:46 0x218aaa0 [ENSyncEngine] ERROR: Sync exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x20fbf90 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x1ad00dc0 \"The request timed out.\")";

}

2012-02-09 18:31:46 0x213ca60 [ENAdManager] INFO: Exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x250bc00 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x250be10 \"The request timed out.\")";

}

2012-02-09 18:31:46 0x218aaa0 [ENSyncEngine] INFO: Sync complete.

2012-02-09 18:32:46 0x213ca60 [ENAdManager] INFO: Exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x17a987c0 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x17a9c2c0 \"The request timed out.\")";

}

2012-02-09 18:35:20 0x2142cc0 [ENConnectivityMonitor] DEBUG: Checking reachability...

2012-02-09 18:35:20 0x21d6b30 [ENSyncEngine] INFO: Contacting Evernote server...

2012-02-09 18:30:45 0xc13190 [ENLuceneNoteIndex] INFO: Creating index at /Users/twer/Library/Application Support/Evernote/data/101370/note.index

2012-02-09 18:30:45 0xc13190 [EDAMHTTPClient] INFO: Client name: Evernote Mac/221382 (en-CN); MacOS/10.6.8;

2012-02-09 18:30:45 0xc13190 [ENVMReIndexNoteProcessor] INFO: Reindexing notes: lucene index not present.

2012-02-09 18:30:45 0x2019490 [ENNoteThumbnailManager] INFO: 0 notes need thumbnails

2012-02-09 18:30:45 0x2142cc0 [ENConnectivityMonitor] DEBUG: Checking reachability...

2012-02-09 18:30:45 0xc13190 [ENAppController] INFO: ### Creating directory: /Users/twer/Library/Application Support/Evernote/undo support

2012-02-09 18:30:46 0xc13190 [ENAudioRecorder] DEBUG: Initializing audio recorder

2012-02-09 18:30:46 0xc13190 [ENAppController] INFO: ### Creating directory: /Users/twer/Library/Application Support/Evernote/pending audio

2012-02-09 18:30:46 0xc13190 [ENAppController] DEBUG: Checking spotlight importer (mdimport)

2012-02-09 18:30:46 0xc13190 [ENAppController] WARN: mdimport reports Evernote importer (/Users/twer/.Trash/Evernote.app/Contents/Library/Spotlight/EvernoteSpotlightImporter.mdimporter) that does not correspond to current executable (/Applications/Evernote.app)

2012-02-09 18:30:46 0x218aaa0 [ENSyncEngine] INFO: Contacting Evernote server...

2012-02-09 18:30:47 0x2110390 [ENLocalStoreBackgroundHelper] INFO: 0 notes need re-indexing.

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: Usage info:

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: server: 0

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: local edits: 0

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: total: 0

2012-02-09 18:31:31 0xc13190 [ENCoreDataLocalStore] INFO: max: 41943040

2012-02-09 18:31:46 0x218aaa0 [ENSyncEngine] ERROR: Sync exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x20fbf90 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x1ad00dc0 \"The request timed out.\")";

}

2012-02-09 18:31:46 0x213ca60 [ENAdManager] INFO: Exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x250bc00 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x250be10 \"The request timed out.\")";

}

2012-02-09 18:31:46 0x218aaa0 [ENSyncEngine] INFO: Sync complete.

2012-02-09 18:32:46 0x213ca60 [ENAdManager] INFO: Exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x17a987c0 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x17a9c2c0 \"The request timed out.\")";

}

2012-02-09 18:35:20 0x2142cc0 [ENConnectivityMonitor] DEBUG: Checking reachability...

2012-02-09 18:35:20 0x21d6b30 [ENSyncEngine] INFO: Contacting Evernote server...

2012-02-09 18:36:20 0x21d6b30 [ENSyncEngine] ERROR: Sync exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x20f6890 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x17a96e90 \"The request timed out.\")";

}

2012-02-09 18:36:20 0x21d6b30 [ENSyncEngine] INFO: Sync complete.

2012-02-09 18:36:20 0x213ca60 [ENAdManager] INFO: Exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0xc8b3a0 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x1ad10dc0 \"The request timed out.\")";

}

2012-02-09 18:37:21 0x213ca60 [ENAdManager] INFO: Exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0xc699c0 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x20d9c80 \"The request timed out.\")";

}

2012-02-09 18:41:21 0x17abfd70 [ENSyncEngine] INFO: Contacting Evernote server...

2012-02-09 18:42:21 0x17abfd70 [ENSyncEngine] ERROR: Sync exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x1a322ec0 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x1ad15740 \"The request timed out.\")";

}

2012-02-09 18:42:21 0x17abfd70 [ENSyncEngine] INFO: Sync complete.

2012-02-09 18:43:21 0x213ca60 [ENAdManager] INFO: Exception: TTransportException: Could not make HTTP request

userInfo = {

error = "Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x20fa2f0 \"The request timed out.\" Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x1a31fbd0 \"The request timed out.\")";

}

[Metrodon 2,184]

Have you opened a support case?

[anthonyr 6]

This same problem is happening to me with the new beta. Version 3.0.7 Beta 1 (224219)

[dlu 628]

Hrmm will take a look

[MrCoder 0]

Hrmm will take a look

Will there be a reply from you or other evernote employee?

[dlu 628]

Your best bet is to go through support. They'll be able to handle this with more detail. I will look at it on a higher level and see if there's an issue we can resolve for the general user base since two people mentioned it on the forums, but I can't say when we'll get a chance to look at it and whether or not we can address it (or if it is something particular to a few setups). I haven't seen this happen internally.

hope that helps!