vatark 2 Posted January 24, 2012 Share Posted January 24, 2012 I've noticed that Evernote on the Mac, Lion version, has failed to auto sync for over 24 hours.Anyone else have this issue?I've raised a ticket with support. I'm just curious whether any one else has noticed this issue. Link to comment
dlu 628 Posted January 25, 2012 Share Posted January 25, 2012 Very unusual. I'll keep a look out if that escalates up past customer support Link to comment
quackmd 7 Posted January 27, 2012 Share Posted January 27, 2012 i just upgraded to premium 12hours ago.Few hours ago, i uploaded notes from my PC. and my IPad2 sync with that notes.Right now, when I used my Mac SL 10.6.7 and my Itouch 4G, I can't sync both my devices to EN server. My Mac was stuck on "Downloading 3.7mB" progress bar and my bandwidth meter shows no download rate.The same is truenfor my itouch, It just keeping on Contacting EN Server.I tried uploading a noteusing my iPad and the sync was success! I tried reinstalling EN on my mac but there was no improvement. Link to comment
vatark 2 Posted January 27, 2012 Author Share Posted January 27, 2012 This appears to have resolved itself. Maybe there was something corrupted at my end?I'm still waiting to hear from customer support :-( I'm used to a faster response as a premium user. Link to comment
dlu 628 Posted January 27, 2012 Share Posted January 27, 2012 Our customer support is based on Pacific Time (California) so the hours will be slightly off for you. Glad it seems to have solved yourself though Link to comment
vatark 2 Posted January 27, 2012 Author Share Posted January 27, 2012 I usually get some response within 24 hours. At the moment it's over 60 hours so I am a bit surprised at hearing nothing - and I've checked the spam trap! Link to comment
Level 5* Metrodon 2,184 Posted January 27, 2012 Level 5* Share Posted January 27, 2012 Did you get the automated response? Link to comment
dlu 628 Posted January 27, 2012 Share Posted January 27, 2012 That is odd, you might want to ping them again be cause tickets get closed out after a certain period of inactivity Link to comment
Saunders 1 Posted January 27, 2012 Share Posted January 27, 2012 My desktop Evernote has not synched since January 20. I use Snow Leopard.It will synch from my IPad to the desktop, but not the other way around. Using 3.0.5. Link to comment
dlu 628 Posted January 27, 2012 Share Posted January 27, 2012 My desktop Evernote has not synched since January 20. I use Snow Leopard.It will synch from my IPad to the desktop, but not the other way around. Using 3.0.5.I'd recommend contacting customer support. That is definitely an error. We'll be on the look out for these types of issues Link to comment
Idea
vatark 2
I've noticed that Evernote on the Mac, Lion version, has failed to auto sync for over 24 hours.
Anyone else have this issue?
I've raised a ticket with support. I'm just curious whether any one else has noticed this issue.
Link to comment
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