sonicqt 0 Posted May 8, 2011 Share Posted May 8, 2011 Hi,I might get old and confused but I cannot find how to buy the 1 year Premium upgrade as an "in app purchase" in iTunes/iPad.Any tips?Regards,S Link to comment
BurgersNFries 2,407 Posted May 8, 2011 Share Posted May 8, 2011 I don't know. Have you tried doing it via a desktop/laptop/netbook? Link to comment
sonicqt 0 Posted May 8, 2011 Author Share Posted May 8, 2011 Tried both on the iPad and on iTunes on the laptop. Link to comment
BurgersNFries 2,407 Posted May 8, 2011 Share Posted May 8, 2011 From within your Evernote account? Log into your EN account (web client) & upgrade from there. Link to comment
sonicqt 0 Posted May 9, 2011 Author Share Posted May 9, 2011 Hi, I don't want to upgrade from within the Evernote account. I prefer to use iTunes store credit to do an in app purchase.Could it have something to do with the fact that I am currently on Premium with monthly payments?Regards,S Link to comment
Level 5* Metrodon 2,184 Posted May 9, 2011 Level 5* Share Posted May 9, 2011 I don't think that this is currently supported - you will have to either into your account on evernote.com. Link to comment
sonicqt 0 Posted May 9, 2011 Author Share Posted May 9, 2011 It is added as "Top In App Purchases" (See screenshot below). Would be a bit strange to offer but not to support. Link to comment
Level 5* Metrodon 2,184 Posted May 9, 2011 Level 5* Share Posted May 9, 2011 Weird, I'm also Premium and I can't see where you'd do it.Best bet might be to just to ask them - open a support request at http://www.evernote.com/about/contact/support/#inquiry Link to comment
sonicqt 0 Posted May 9, 2011 Author Share Posted May 9, 2011 Thanks, logged a ticket now. Will post their reply for future reference. Link to comment
lwilde 0 Posted May 9, 2011 Share Posted May 9, 2011 Currently our payment engine isn't sophisticated enough to allow you to do this. While you are premium you will not have the option to purchase the iTunes upgrade. If you needed to do this, you would need to cancel your current subscription. Wait until that runs out and you return to a free user. You will then see that option and can upgrade again. We will not delete any of your synced data during the transition period Link to comment
Level 5* Metrodon 2,184 Posted May 9, 2011 Level 5* Share Posted May 9, 2011 Thanks, good to know we are not stupid Link to comment
Paolo88 0 Posted October 29, 2012 Share Posted October 29, 2012 I do have a very similar problem now. I was reminded some weeks ago that my Premium Account will expire soon and I followed a link to prolongue the Premium by another year via itunes in-app-purchase. I did that and the related amount was charged to my credit card via itunes. Unfortunately today my account nevertheless expired and when upgrading Evernote asks for extra money again.What can I do? Link to comment
BurgersNFries 2,407 Posted October 29, 2012 Share Posted October 29, 2012 I do have a very similar problem now. I was reminded some weeks ago that my Premium Account will expire soon and I followed a link to prolongue the Premium by another year via itunes in-app-purchase. I did that and the related amount was charged to my credit card via itunes. Unfortunately today my account nevertheless expired and when upgrading Evernote asks for extra money again.What can I do?Submit a support ticket (see my sig) and include proof of payment. Link to comment
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