All of a sudden, EN (V10) is dead slow - barely usable

[Razmataz 229]

Hi,

For months, I have been using EN an a W-11 laptop that never had legacy installed. So migration on March 26 was easy, no issues.

On this laptop I never head serious problems with speed, the database was from the get-go in the new format.

But today it started to give me 10-30 seconds response times for a simple search. Opening a note can take so long that Windows "offers" to restart the app (EN) or wait. Restarting doesn't help, waiting does (20-30 seconds).

Is there anything I can do or is it just the "system"?

Thanks.

(I am on V10.82.2).

PS: Just checked: EN is using 2,5GB memory. in words two-and-a-half gigabyte.

[gazumped 12,078]

Not having any slow-downs here (also on W11) - have you tried a restart?

[Razmataz 229]

I have now. It became better, thanks.

But:

There is one note, with two attachments, PDF and Excel, total size: 3MB.

If I bring that up, it adds almost about 700MB to the memory footprint. After the restart it was 1GB, I am approaching 2GB again.

That seems to be a veritable memory leak.

[Razmataz 229]

Well, well. The web access is very slow, too. And I do have a 500Mbits fiber.

This is what I get

Does anyone else see this problem?

 

[mackid1993 1,309]

Someone else had this issue and it ended up being their ISP. They were using Comcast and it seemed to have something to do with a false positive in Comcast Advanced Security.

If you try to access over a VPN such as Proton VPN does the issue go away? Moreover if you connect to a different network such as a mobile hotspot or free wifi somewhere does the issue also go away?

If so you would need to contact your ISP.