Advait C 8 Posted April 3 Share Posted April 3 I want to update my Evernote password but it looks like Evernote won't let me do it unless I give it access to my Google account info. Is there a way to update my Evernote password without giving Evernote access to my Google account info? If Evernote is forcing me to give them access to my Google info, is there a way to turn off that access? Can I ask Google to block Evernote's access to my Google info? Link to comment
Advait C 8 Posted April 3 Author Share Posted April 3 The notice says "To continue, Google will share your name, email address, language preference, and profile picture with Evernote. Before using this app, you can review Evernote’s privacy policy and terms of service." So is this the *only* info that Evernote will get from Google? Or will Evernote also get other bits of my personal info from Google? Link to comment
Level 5 PinkElephant 8,772 Posted April 3 Level 5 Share Posted April 3 You use „Login by Google“ ? Link to comment
Advait C 8 Posted April 5 Author Share Posted April 5 On 4/3/2024 at 12:44 PM, PinkElephant said: You use „Login by Google“ ? No, I have never knowingly used "Login with Google" with EN. I've always used my Gmail address, but I have only ever logged into EN using my gmail address and my EN password. Now it is forcing me to use my Google password and give EN access to my Google personal info. See attached screenshot. I can log into EN using my gmail address and my EN password. BUT, it won't let me change my EN account settings unless I enter my GOOGLE password and agree to give personal info. How to fix this? Is there anyway I can contact, call or chat with EN customer support? If I am FORCED to accept Google sharing my info with EN, can I turn this sharing back off after I'm FORCED to turn it on? Why do I have to verify my Google password to change my EN account settings? Why is my EN password not good enough? Link to comment
Level 5 PinkElephant 8,772 Posted April 5 Level 5 Share Posted April 5 You have clearly chosen „Sign in with Google“, if you are aware of it or not. In such a case data needs to be shared. It is your own choice to use this method to verify your account, and then you create a fuzz about it. https://help.evernote.com/hc/en-us/requests/new Link to comment
Advait C 8 Posted April 5 Author Share Posted April 5 As I mentioned, I'm almost certain I've never used my Google password to sign into my EN account. I'm very careful about this. And I've never used my Google password to access my EN account settings. And there is no other option offered other than "Sign In With Google". That's the only option. Where is the option to access my account settings using my EN password? I don't see it. How can I find it? You know where that option is? Can you take a screenshot and show me? If somehow I used Google to sign in (which I don't think I've ever done), how can I remove that Google sign in option? And go back to using my EN password? Below is a screenshot of the whole screen. Do you see an option to use something besides Google password to sign in?. . Link to comment
Level 5 PinkElephant 8,772 Posted April 5 Level 5 Share Posted April 5 Don’t know - I am as Google free as it comes. If you watch my post above closely, you find the link to support. Link to comment
Advait C 8 Posted April 5 Author Share Posted April 5 OK, thanks, I sent a message to Support. Link to comment
MvdH 487 Posted April 5 Share Posted April 5 You don't need support... Uninstall using Revo Uninstaller or the Mac equivalant... Use your RIGHT logins credentials and DON'T choose to login via Google, like you clearly did in your screenshots. 🙂 2 Link to comment
Advait C 8 Posted April 6 Author Share Posted April 6 11 hours ago, MvdH said: and DON'T choose to login via Google, Hi. I have never used my Google credentials to log into EN. I have only ever used my gmail address and my EN password to log into EN. The issue is after I log into EN and I want to go to my EN account settings. Then it only gives me the option to validate my email using my google credentials (see the pics earlier). And (this is the most important part) then it says "To continue, google will share your name, email address, etc. with Evernote." There is no option to use my EN credentials to view and edit my EN account settings. The pics earlier in this thread appear after I've already logged into EN using my EN password. So remember, I can log into EN with my EN credentials. No problem there. But, after logging in, the only option I'm given to edit my EN account settings is to use my google credentials AND agree to share Google data with EN. I do not want to share my google data with EN. How to fix this issue? Let me know if I did not explain the issue clearly. Thanks. 1 Link to comment
Level 5 PinkElephant 8,772 Posted April 6 Level 5 Share Posted April 6 First you HAVE opted at some point to use your Google account - maybe as a sort of second factor, can’t say because I stay as far away from Google as I can. Second where is the problem that information moves from Google (data collector 1st level) to EN (private account) ? The other way would be more doubtful, but even then the data moves from one of YOUR accounts to another of YOUR accounts. And you have chosen to have a Google account yourself. Third there is nothing to fix. It does what you told it to to at some point in the past. I can go to my account settings without Google (I don’t have it at all, remember), so this can only happen if you clicked on the option somewhere in the past. This said, I tell again: Contact support. 1 Link to comment
MvdH 487 Posted April 6 Share Posted April 6 1 hour ago, Advait C said: Let me know if I did not explain the issue clearly. Thanks. I would try #1: When you click on accountsettings in Evernote, on the very first page you see clear all data from the webbrowser for that site. Close the browser try again. #2 I would try to get that same web URL that shows in the browser, I suspect it is: https://www.evernote.com/Settings.action?utm_medium=settings. Open that in a fresh privare/incognito page of the webbrowser manually. Option #3 try to open account settings from your phone, thus afresh browser. 2 Link to comment
Advait C 8 Posted April 6 Author Share Posted April 6 1 hour ago, PinkElephant said: Contact support. I did yesterday; now waiting for reply. Link to comment
Solution Advait C 8 Posted April 13 Author Solution Share Posted April 13 On 4/6/2024 at 11:00 AM, PinkElephant said: Contact support. The EN support people fixed the issue. Now I can go to my EN Settings without having to use my Google password. Now I can use my EN password. Many thanks to the EN Support team! 5 Link to comment
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