EHARS 0 Posted March 18 Share Posted March 18 I hv been charged twice for the last 2 years. No answer from Evernote. I sent email few times. Last email I submitted bills showing the above. Very disappointed as I am a member since over 10 yrs. I may withdraw my subscription if not resolved. Link to comment
Level 5* gazumped 12,101 Posted March 18 Level 5* Share Posted March 18 Hi. If you weren't contacting Evernote via https://help.evernote.com/hc/requests/new you were doing it wrong. If you did use that address you would have been given ticket numbers as a reference. If you can quote those numbers here we can refer the matter to a forum Admin - but we're mainly other users; no information on payments here. Link to comment
Mia 43 Posted May 9 Share Posted May 9 If the issue was a double billing & was paid by CC or PayPal, you can "Dispute" though your Payment source. Link to comment
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