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Can I recover my old account if email is deleted?


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Hello everyone, I use Evernote since 2011 or 2012, it was Android 2.3. Then I have created another Evernote account, but in 2017 unexpectedly I've deleted my old account email. Since then I can't enter use old Evernote account. Can Evernote team restore my old account or change email to new one? I can't read any confirmations or restore password from deleted email. I may prove that my old account which linked with deleted email is mine, and share my password too (which Evernote wants me to update, so I can't use the old account). I don't want to lost them, there're sweet memories. Thanks for understanding.
 
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I know my password and login(email), but I've no access email. If I click login, Evernote will send password reset link to my email.

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For security reasons, Evernote is unable to give you access to the account if you can’t access the account login email address.

Unfortunately, they can't help. I have no idea how get my data.

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  • Level 5
  • Solution

Follow the link I have posted.

If you have lost access to the email address it’s THE ONLY WAY to gain back access.

We are other users here and can’t help you any further.

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  • 1 month later...
  • Level 5

If you have a ticket number, they will eventually come back to you.

If not, no ticket was created. In this case use the guest support link again. Make sure you enter a valid mail address, and check the Spam folder as well.

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