Frank E Walker 0 Posted January 27 Share Posted January 27 Can't remove pop-up upgrade or free trials. Can't access my free account because I can't remove the pop-up. Help! Link to comment
Level 5* gazumped 12,077 Posted January 29 Level 5* Share Posted January 29 HI. Device / OS / Evernote version / screenshot? Link to comment
Frank E Walker 0 Posted January 29 Author Share Posted January 29 Samsung Galaxy s23 FE, Android Version14, Evernote Version 10.67.0 Link to comment
Level 5 PinkElephant 8,841 Posted January 29 Level 5 Share Posted January 29 If it is similar to iOS, maybe the system’s standard text size is set to a large setting. On iOS, reducing the text size in iOS settings make the whole add show. Link to comment
Frank E Walker 0 Posted January 29 Author Share Posted January 29 Tried reducing font to smallest size. That had no affect. Thanks Link to comment
Level 5* gazumped 12,077 Posted January 29 Level 5* Share Posted January 29 Hmmn. Tried 'pinching' the screen display smaller? If that doesn't work, try Samsung support! Link to comment
Frank E Walker 0 Posted January 29 Author Share Posted January 29 Pinching does not work. Many other Evernote users are having the same issue as me. Evernote is deliberately locking free accounts trying to force them to pay for upgrades. Link to comment
Level 5 PinkElephant 8,841 Posted January 29 Level 5 Share Posted January 29 This is one of these statements that are completely unnecessary, completely unfounded and completely useless to solve an issue. We „regulars“ have had enough of it, and I will not lend a hand to solve this issue any more. Link to comment
Level 5* gazumped 12,077 Posted January 29 Level 5* Share Posted January 29 LOL Free account users get pretty much the whole package subject to some serious restrictions to allow them to try out the software. If you are otherwise happy with the app, you can pay for immediate access. If you're unhappy, you should obviously look elsewhere. If you have any settings to do with text size or screen zoom I suggest you check those. Or get help from your 'phone provider. 1 Link to comment
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