Can't export or upgrade (not that I want to anymore)

[Mamedarling 0]

I was a paid subscriber for years but had to downgrade this month due to a layoff (while on FMLA for a traumatic brain injury due to domestic violence - in other words, for not insignificant reasons.) EN did not inform me by email or update their website - which I did check before downgrading - that drastic changes would be made to the free tier. As someone who's invested in this effort for so long - anyone remember the Doxie scanner or Skitch? - I'm disappointed and just want to retrieve my 7500 notes' worth of data and move on.

However, this is what I'm greeted with when I try to export any of my +7500 notes from the latest version of Evernote's Mac app:

https://imgur.com/a/qRw3Emd

Of course, BS has locked down the legacy version of EN for Mac - the one capable of reliably allowing users to download/export their personal data. 

I was willing to give y'all some more of my money just to get my notes back, but the link to upgrade - the one in the middle of the bright red banner at the top of my screen - doesn't work, either, saying ""Upgrade is unavailable at this time. Please try again later."

Any recommendations at all? I am 48, I have a TBI, I'm dealing with a lot of other things rn, and I am NOT tech-savvy. It's for this latter reason that I have a Mac and signed up for EN in the first place. (It was originally marketed heavily to people like me - academics, people with trouble organizing stuff + a lot of interests but casual users, not programmers/developers.) 

[gazumped 11,698]

Hi.  Sorry to hear about your situation.  We're mainly other users on the Forums here so not able to offer much practical help.  As a free user you should have full access to your notes - although there's way more than 50 - and be able to edit or view them. 

You've apparently run into the Device Limit - you're allowed two means of access to your notes;  usually via a web browser and a mobile app.  You're also allowed two device changes per month - if you exceeded that you either need to wait for a month or pay at least one month's subscription to get access back. 

If you have access on another device,  try subscribing there.  If you still need help you need to contact Support on  https://help.evernote.com/hc/en-us/requests/new?guest=true - use the issue type "Account"  At this time of year it's going to take a while to get a response...  good luck.