Mamedarling

Please help. Customer service is non-existent. I'm really desperate to access my notes on my Mac (Sonoma 14.4.1) and have had no luck uninstalling and reinstalling the Evernote app multiple times. This is what my app looks like, no matter how long it's open. Any ideas?

I was a paid subscriber for years but had to downgrade this month due to a layoff (while on FMLA for a traumatic brain injury due to domestic violence - in other words, for not insignificant reasons.) EN did not inform me by email or update their website - which I did check before downgrading - that drastic changes would be made to the free tier. As someone who's invested in this effort for so long - anyone remember the Doxie scanner or Skitch? - I'm disappointed and just want to retrieve my 7500 notes' worth of data and move on. However, this is what I'm greeted with when I try to export any of my +7500 notes from the latest version of Evernote's Mac app: https://imgur.com/a/qRw3Emd Of course, BS has locked down the legacy version of EN for Mac - the one capable of reliably allowing users to download/export their personal data. I was willing to give y'all some more of my money just to get my notes back, but the link to upgrade - the one in the middle of the bright red banner at the top of my screen - doesn't work, either, saying ""Upgrade is unavailable at this time. Please try again later." Any recommendations at all? I am 48, I have a TBI, I'm dealing with a lot of other things rn, and I am NOT tech-savvy. It's for this latter reason that I have a Mac and signed up for EN in the first place. (It was originally marketed heavily to people like me - academics, people with trouble organizing stuff + a lot of interests but casual users, not programmers/developers.)