Orest 0 Posted November 17, 2023 Share Posted November 17, 2023 I can't login to to Evernote from my home wifi network. I can do that just with phone internet. 403 Forbidden error is displayed in browser. The same problem when I wont to login from phone Evernote application. I can't login to it from home wifi. I'm using the free version of Evernote, so I can't contact support with ticket. How can I resolve this issue? Help me please Link to comment
Level 5* gazumped 12,075 Posted November 18, 2023 Level 5* Share Posted November 18, 2023 HI. Maybe switch off your AV or VPN at home? Otherwise contact Support - use https://help.evernote.com/hc/en-us/requests/new?guest=true - and issue type "Account" Link to comment
Level 5 PinkElephant 8,838 Posted November 18, 2023 Level 5 Share Posted November 18, 2023 This very clearly is a network issue. Anything special on your network ? Like a Pi-Hole or similar ? Or a Firewall ? If yes, you probably need to „whitelist“ Evernote.com on this security software. It may be that other websites are needed for the authentication. So if it still doesn’t work, check the even logs directly after the failed login to see which websites were called and blocked. Whitelist them as well. 1 Link to comment
Orest 0 Posted December 1, 2023 Author Share Posted December 1, 2023 Thank you everyone for your help. The problem disappeared by itself. I think the issue was on the Evernote side. I do not use firewall or VPN. Link to comment
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