SnoozeLane 0 Posted October 10, 2023 Share Posted October 10, 2023 I am reaching out for HELP, regarding a recorded meeting I had recently. Unfortunately, I am having difficulty accessing the audio note I made during the meeting, which is paramount to completing my notes. Despite several attempts, the note refuses to play, and I am unsure of the cause. This meeting was incredibly significant, spanning beyond 45 minutes and containing invaluable information. I have attached the note in question to this email in the hopes that someone can help me troubleshoot the issue. Moreover, I have been unsuccessful in changing the email address associated with my account. If anyone could provide proactive assistance in regards to this matter, I would undoubtedly appreciate it. 160 People (1).enex Link to comment
Level 5* gazumped 12,075 Posted October 14, 2023 Level 5* Share Posted October 14, 2023 Hi. Your attachment here is called 'untitled', where it should be named 'meeting.wav' (or MP3 / WMA / AIFF - whatever file format your device normally saves). If you rename it with the correct extension, it should play. Which means that you just gifted me a complete copy of your discussion. Please delete the file from your post (this is a public forum) by going to the three dots menu in your post. I have not listened to the file and it is now deleted from my database. As to changing the email address... see https://help.evernote.com/hc/en-us/articles/208313338 Link to comment
Level 5 PinkElephant 8,838 Posted October 14, 2023 Level 5 Share Posted October 14, 2023 If the ENEX contains the note, that contains the audio file, it is empty. The file size of less than a kilobyte speaks for itself. On which device did you record the audio ? 1 Link to comment
Level 5* gazumped 12,075 Posted October 14, 2023 Level 5* Share Posted October 14, 2023 40 minutes ago, PinkElephant said: The file size of less than a kilobyte speaks for itself. Good catch! I didn't look further than the file name... Link to comment
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