mindlick 0 Posted August 5, 2023 Share Posted August 5, 2023 Whenever I try to setup 2FA I don’t get the QR setup option but only manually typing/pasting a key. After pasting & typing the key into a new account option on Authy and I try to put in the 6 digit code but it says incorrect code everytime Link to comment
Level 5* gazumped 12,074 Posted August 7, 2023 Level 5* Share Posted August 7, 2023 Evernote was making some changes to 2FA - check through the official procedure here Set up two-step verification and if things still fail, contact support. Link to comment
Administrator Federico Simionato 1,034 Posted August 7, 2023 Administrator Share Posted August 7, 2023 Looking into this. On 8/5/2023 at 8:06 PM, mindlick said: I don’t get the QR setup option but only manually typing/pasting a key This is correct, as you cannot scan a QR code on the same device where you're displaying it. But obviously pasting & typing the key should work. I'll report back when I discover more. Link to comment
WilliamL 667 Posted August 7, 2023 Share Posted August 7, 2023 On 8/5/2023 at 7:06 PM, mindlick said: Whenever I try to setup 2FA I don’t get the QR setup option but only manually typing/pasting a key. After pasting & typing the key into a new account option on Authy and I try to put in the 6 digit code but it says incorrect code everytime This is the exact same issue I had. The way I resolved it - use another device to set up the 2fa - an iPad or a laptop. Do the set up on that, scan the qr code it generates with your phones chosen Authenticator- will work first time. I don’t think those codes generated on the phone system are working correctly. Link to comment
Administrator Federico Simionato 1,034 Posted August 7, 2023 Administrator Share Posted August 7, 2023 We found a bug (it's actually been there since 2013, lol) and fixed it. Now testing, if everything works we'll release the fix tomorrow morning (Italian time). You don't need to update, this is backend-only. 1 3 Link to comment
Administrator Federico Simionato 1,034 Posted August 8, 2023 Administrator Share Posted August 8, 2023 Released. Let me know if it works now Link to comment
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