Jump to content

Licenses and Employees

Recommended Posts

We let an employee go about a month ago and we moved their status to deactivated user.

I onboarded a new employee last week and when I tried to register the new employee, I received an email that states that I need to purchase another seat.

When I look in the admin console, it shows that we have an available seat. We should not be getting an email to purchase another seat.

Any input is greatly appreciated.


Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...