ShoreSound 0 Posted August 5, 2023 Share Posted August 5, 2023 We let an employee go about a month ago and we moved their status to deactivated user. I onboarded a new employee last week and when I tried to register the new employee, I received an email that states that I need to purchase another seat. When I look in the admin console, it shows that we have an available seat. We should not be getting an email to purchase another seat. Any input is greatly appreciated. Thx! Link to comment
Level 5* gazumped 11,899 Posted August 7, 2023 Level 5* Share Posted August 7, 2023 Hi. The Forums are mainly supported by other users - please contact Support for any account-related issues. Link to comment
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