GVDad 2 Posted May 15, 2023 Share Posted May 15, 2023 I have been using Evernote for years. I am not sure why all of the sudden, my notebook is lost. I use it on my iphone. I recently changed from a paid subscription to free.. not sure if that has something to do with it. Please help restore! Link to comment
Level 5 PinkElephant 8,738 Posted May 15, 2023 Level 5 Share Posted May 15, 2023 Make sure you login with the correct username. One typo, and you end up in a new, empty account. 1 1 Link to comment
Solution Boot17 1,530 Posted May 15, 2023 Solution Share Posted May 15, 2023 11 hours ago, GVDad said: I have been using Evernote for years. I am not sure why all of the sudden, my notebook is lost. I use it on my iphone. I recently changed from a paid subscription to free.. not sure if that has something to do with it. Please help restore! In the other thread you commented on, you posted some additional information -- this: Quote I have same problem: my notes are suddenly all gone. I get prompted to create an account , which I now did thinking that would reconnect back with the missing notes. No luck.. Any ideas? So basically, you created a new account and... got a new account. You need to sign in with your original account's credentials if you want your original account's notes. 1 1 Link to comment
GVDad 2 Posted May 29, 2023 Author Share Posted May 29, 2023 Hi PinkElephant and Boot17 Problem Solved. Thank you both for the feedback. I was sure I was logging in with correct username. I hadn’t had to actually do that for quite some time since my iphone automatically did that for me whenever I launched. I guess the phone “lost” the login info , thereby asking me to login recently . Based on your feedback, I doubted myself now, and I then searched through my old emails and found my original signup confirmation. Low and behold, it was with an email I haven’t used in years. So, when I logged in with the email I’ve been using for quite a while now, it surely did not work, and instead created a new Evernote account All my notes are found! Thank you much, have a nice holiday Cheers Bill 2 Link to comment
Level 5 PinkElephant 8,738 Posted May 29, 2023 Level 5 Share Posted May 29, 2023 Excellent ! Here is how to change the login address, case you want another: https://help.evernote.com/hc/en-us/articles/208313338 In that go I would as well reset the password and enable 2FA for enhanced account security. Link to comment
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